AirTkt.com is an online travel agency that specializes in last-minute travel. It operates several sites, including Eros Tours, LatinoFare and CheapFareGuru.
AirTkt Responsiveness rating
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What you need to know about AirTkt
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with AirTkt
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.AirTkt mailing address
117 West 9th St
Suite 307
Los Angeles, CA 90015
AirTkt executive customer service contacts
Chief Executive
Aman Bhutani
117 West 9th St
Suite 307
Los Angeles, CA 90015
abhutani@godaddy.com
What others have to say about AirTkt
It has a rating of F from the Better Business Bureau. It also has the following warning:
According to BBB files, our records show that the company has a pattern of complaints from customers purchasing airline tickets online, receiving a confirmation of purchase, and having their credit cards charged. However subsequently after purchasing their airfare, their tickets are cancelled. In addition, there are reports that customers have difficulty getting a response or reaching representatives when inquiries or issues arise. On October 5, 2016 the BBB contacted the company in regards to our concerns about the amount and the pattern of complaints we have received. Unfortunately, the BBB did not receive a response.
How can I contact AirTkt customer service?
Call (800) 247-4775 or email support@airtkt.com.
What are AirTkt customer service operating hours?
AirTkt customer support is available 24/7.
How do I cancel my reservation with AirTkt?
To cancel your reservation with AirTkt, follow these steps:
- Visit the AirTkt website and go to the ‘Support Request’ section.
- Click on the form titled ‘Cancellation and Future Credit/Refund’.
- Fill out the form with your booking number, traveler’s name, billing email, and billing phone.
- Submit the form. There’s a per-passenger agency processing fee of $50 for domestic tickets and $75 for international tickets.
- After submission, AirTkt will process your cancellation request in accordance with the applicable rules and charges set by the airline.
For further assistance, call AirTkt’s customer support at (800) 247-4775, available 24/7. You can also email your queries to support@airtkt.com, including your booking ID, and an agent will respond promptly.
Before canceling, review your ticket’s terms and conditions and the airline’s cancellation policy since different airlines may have varying rules and fees.
How to get professional help with your AirTkt problem
If you need help with AirTkt, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.