TripAdvisor Customer Service Contact Support Via Phone Email Exec Contacts

Tripadvisor, Inc. is an American online travel company that operates a website with reviews of travel related content and a mobile app with user-generated content and a comparison shopping website. It also offers online hotel reservations and bookings for transportation, lodging, travel experiences, and restaurants

It operates several well-known brands, including TripAdvisor, Airfarewatchdog, BookingBuddy, Cruise Critic, Family Vacation Critic, FlipKey, GateGuru, Holiday Lettings, Holiday Watchdog, Independent Traveler, SeatGuru, SmarterTravel, Tingo, Jetsetter, Travel Library, TravelPod, Viator, VirtualTourist and Kuxun.cn.

Responsiveness rating

3/5

TripAdvisor often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about TripAdvisor

We receive many complaints about TripAdvisor. It has been accused of allowing hotels to post fake reviews and they have refused to comment on the matter. Also the website has a significant error.

How to resolve a problem with TripAdvisor

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.