Adidas Customer Service Contacts

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Retail store featuring the brand’s signature athletic footwear, clothes & accessories.

Responsiveness rating

rating
3/5

What you need to know about Adidas

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Adidas

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

Adidas AG World of Sports Adi-Dassler-Straße 1
Herzogenaurach, Germany 91074


Phone Contacts

Main: +49 9132 84 2352

Customer Service (US) CALL: 1-800-982-9337 5:00am – 8:00pm PT, Mon-Sun

For product-related requests please contact our customer service.

DE: www.adidas.de/hilfe

UK: www.adidas.co.uk/help

US: www.adidas.com/us/help


Executive Contacts

Primary Contact
Arthur Hoeld
Chief Sales Officer
Adidas AG World of Sports Adi-Dassler-Straße 1
Herzogenaurach, Germany 91074
+49 160 8844852
[email protected]

+34 934161211 (HQ)

Secondary Contact
Martin Shankland
Global Operations
Adidas AG World of Sports Adi-Dassler-Straße 1
Herzogenaurach, Germany 91074
+1 971-234-2300
[email protected]

+971 50 210 5586

+34 934161211 (HQ)

Chief Executive
Bjørn Gulden
Chief Executive Officer
Adidas AG World of Sports Adi-Dassler-Straße 1
Herzogenaurach, Germany 91074
+34 934161211
[email protected]