AB Electrolux is a multinational appliance manufacturer, headquartered in Stockholm. Frigidaire is an American consumer and commercial appliances brand subsidiary of Electrolux.
How to reach a person at Electrolux
Main: (877) 435-3287
Customer Service: (800) 896-9756
International : +46 8 738 6000
Electrolux Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Electrolux
We receive regular complaints about Electrolux. Electrolux sold a broken washing machine to this consumer and implied that it is not their responsibility to sell working appliances, but only fix them. This consumer’s fridge caught on fire and instead of Electrolux cleaning up their mess, it offered to replace a defective part. Electrolux also will not honor this consumer’s microwave warranty after it stops working. The company couldn’t repair its product.
How to solve a problem with Electrolux
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Electrolux mailing address
AB Electrolux
SE-105 45 Stockholm, Sweden
For Kitchen and Laundry Appliances:
Electrolux Major Appliances
North America
PO Box 212237
Augusta, GA 30907
For Vacuums, Steam Cleaners and Air Cleaners:
Electrolux Home Products
North America
PO Box 3900
Peoria, IL 61612
Electrolux social media channels
Electrolux executive customer service contacts
Primary Contact
Ramona Scruggs Murray
Customer Service Manager
SE-105 45 Stockholm, Sweden
ramona.murray@electrolux.com
Fax: 706-868-2904
Chief Executive
Ricardo Cons
CEO Electrolux North America
AB Electrolux
SE-105 45 Stockholm, Sweden
ricardo.cons@electrolux.com
Yannick Fierling
SE-105 45 Stockholm, Sweden
yannick.fierling@electrolux.com
How can I contact Electrolux customer service?
In the United States, you can reach Electrolux customer service through the following channels:
General support: (877) 435-3287 (available Monday to Saturday, 8 a.m. to 8 p.m. Eastern time)
What is Electrolux called now?
Electrolux remains known as “Electrolux.”
What is the customer service number for an Electrolux washer and dryer?
For washer- and dryer-related inquiries, call the general customer service number: (877) 435-3287.
Does the company Electrolux still exist?
Yes, Electrolux is still in operation.
Which country is Electrolux from?
Electrolux originated in Sweden.
Does Electrolux offer a lifetime warranty?
No, Electrolux does not offer a lifetime warranty. Warranty duration varies by product type and region, but it typically ranges from one to two years.
What is the phone number for Electrolux warranty claims?
For warranty-related inquiries, call the Electrolux Service and Warranty Hotline at (800) 265-8352.
Where are Electrolux U.S. headquarters?
Electrolux’s global headquarters location is 10200 David Taylor Dr, Charlotte, NC 28262.
What appliances does Electrolux manufacture?
Electrolux produces a wide range of household appliances, including refrigerators, dishwashers, washing machines and dryers, ovens and stoves, vacuum cleaners, air conditioners, and small kitchen appliances (such as blenders, coffee makers, etc.).
What brands does Electrolux own?
Electrolux owns several brands, including AEG, Frigidaire, Zanussi, and Anova (known for sous-vide precision cookers).
How to get professional help with your Electrolux problem
If you need help with Electrolux, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
