Electrolux Customer Service Contact Support Via Phone Email Exec Contacts

AB Electrolux is a multinational appliance manufacturer, headquartered in Stockholm, Sweden. It is consistently ranked the world’s second-largest appliance maker by units sold. Frigidaire is an American consumer and commercial appliances brand subsidiary of Electrolux.

Responsiveness rating

3/5

Electrolux often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Electrolux

We receive regular complaints about Electrolux. Electrolux sold a broken washing machine to this consumer and implied that it is not their responsibility to sell working appliances, but only fix them. This consumer's fridge caught on fire and instead of Electrolux cleaning up their mess, it offered to replace a defective part. Electrolux also will not honor this consumer's microwave warranty after it stops working.

How to resolve a problem with Electrolux

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

For Kitchen and Laundry Appliances:
Electrolux Major Appliances
North America
PO Box 212237
Augusta, GA 30907

For Vacuums, Steam Cleaners and Air Cleaners:
Electrolux Home Products
North America
PO Box 3900
Peoria, IL 61612

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

AB Electrolux
SE-105 45 Stockholm, Sweden
https://www.electrolux.com/en/

Phone Contacts

Main: (877) 435-3287
Toll Free: (800) 896-9756
International: +46 8 738 6000

Main number available Mon-Sat, 8am-8pm (EST)

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Anastasia Barlas
Director - Ownership and Customer Experience ANZ at Electrolux Home Products
AB Electrolux
SE-105 45 Stockholm, Sweden
[email protected]

Fax: 706-868-2904

Nolan Pike
Head of Major Appliances North America
AB Electrolux
SE-105 45 Stockholm, Sweden
[email protected]

Chief Executive
Jonas Samuelson
President & CEO
AB Electrolux
SE-105 45 Stockholm, Sweden
[email protected]