Electrolux Customer Service Contacts

 AB Electrolux is a multinational appliance manufacturer, headquartered in Stockholm, Sweden. It is consistently ranked the world’s second-largest appliance maker by units sold. Frigidaire is an American consumer and commercial appliances brand subsidiary of Electrolux.

How to reach a person at Electrolux

Main: (877) 435-3287 Main number available Mon-Sat, 8am-8pm (EST)

Customer Service: (800) 896-9756

International : +46 8 738 6000

Electrolux Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Electrolux

We receive regular complaints about Electrolux. Electrolux sold a broken washing machine to this consumer and implied that it is not their responsibility to sell working appliances, but only fix them. This consumer’s fridge caught on fire and instead of Electrolux cleaning up their mess, it offered to replace a defective part. Electrolux also will not honor this consumer’s microwave warranty after it stops working.

How to solve a problem with Electrolux

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

For Kitchen and Laundry Appliances:
Electrolux Major Appliances
North America
PO Box 212237
Augusta, GA 30907

For Vacuums, Steam Cleaners and Air Cleaners:
Electrolux Home Products
North America
PO Box 3900
Peoria, IL 61612

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Electrolux mailing address

AB Electrolux
SE-105 45 Stockholm, Sweden

Electrolux social media channels


Electrolux executive customer service contacts

Primary Contact
Anastasia Barlas
Director – Ownership and Customer Experience ANZ at Electrolux Home Products
AB Electrolux
SE-105 45 Stockholm, Sweden
[email protected]
Fax: 706-868-2904

Nolan Pike
Head of Major Appliances North America
AB Electrolux
SE-105 45 Stockholm, Sweden
[email protected]

Chief Executive
Jonas Samuelson
President u0026 CEO
AB Electrolux
SE-105 45 Stockholm, Sweden
[email protected]

How to get professional help with your Electrolux problem

If you need help with Electrolux, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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