Amtrak

The National Railroad Passenger Corporation, Amtrak, is America’s national passenger rail carrier. Most service complaints involve Amtrak’s aging equipment and infrastructure, which is chronically underfunded by Congress.

60 Massachusetts Ave NE
Washington, DC 20002-4285
http://www.amtrak.com


Phone Contacts

Main: (202) 906-3000
Customer Service: (800) 872-7245
International: (215) 856-7924

Contact us (Beware of Julie, the “virtual” assistant)


Email Contacts

Customer_Relations@amtrak.com

For international passengers, try INTLHELP@amtrak.com


Social Media Contacts

Facebook
Twitter
Google Plus


Executive Contacts

Primary Contact
Waves Mowatt-Kane
Director, Customer Experience
60 Massachusetts Ave NE
Washington, DC 20002-4285
Waves.Mowatt-Kane@amtrak.com

LinkedIn

Secondary Contact
Al Frankey
Senior Director Customer Service
60 Massachusetts Ave NE
Washington, DC 20002-4285
alan.frankey@amtrak.com

LinkedIn

Stephen Gardner
Executive Vice President and Chief Commercial Officer
60 Massachusetts Ave NE
Washington, DC 20002-4285
Stephen.Gardner@amtrak.com

Gardner oversees Customer Experience.

LinkedIn

Chief Executive
Richard H. Anderson
President and Chief Executive Officer
60 Massachusetts Ave NE
Washington, DC 20002-4285
richard.anderson@amtrak.com


Researched by John Galbraith and filed under .
Last updated: June 10, 2018.


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