Amtrak

The National Railroad Passenger Corporation, Amtrak, is America’s national passenger rail carrier. Most service complaints involve Amtrak’s aging equipment and infrastructure, which is chronically underfunded by Congress.

60 Massachusetts Ave NE
Washington, DC 20002-4285
https://www.amtrak.com/home


Phone Contacts

Main: (202) 906-3000
Customer Service: (800) 872-7245
International: (215) 856-7924

Contact us (Beware of Julie, the “virtual” assistant)


Email Contacts

[email protected]

For international passengers, try [email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Robert Jordan
Assistant Vice President Customer Service
60 Massachusetts Ave NE
Washington, DC 20002-4285
[email protected]

LinkedIn

Secondary Contact
Swati Sharma
Senior Vice President and Treasurer
60 Massachusetts Ave NE
Washington, DC 20002-4285
swati.s[email protected]

LinkedIn

William Flynn
Chief Executive Officer
60 Massachusetts Ave NE
Washington, DC 20002-4285
[email protected]

Gardner oversees Customer Experience.

LinkedIn

Chief Executive
Stephen Gardner
President
60 Massachusetts Ave NE
Washington, DC 20002-4285
[email protected]


Last updated: December 2, 2020.