The National Railroad Passenger Corporation, Amtrak, is America’s national passenger rail carrier. Most service complaints involve Amtrak’s aging equipment and infrastructure, which is chronically underfunded by Congress.
60 Massachusetts Ave NE
Washington, DC 20002-4285
http://www.amtrak.com
Phone Contacts
Main: (202) 906-3000
Customer Service: (800) 872-7245
International: (215) 856-7924
Contact us (Beware of Julie, the “virtual” assistant)
Email Contacts
[email protected]
For international passengers, try [email protected]
Social Media Contacts
Facebook
Twitter
Executive Contacts
Primary Contact
Waves Mowatt-Kane
Director, Customer Experience
60 Massachusetts Ave NE
Washington, DC 20002-4285
[email protected]
LinkedIn
Secondary Contact
Al Frankey
Senior Director Customer Service
60 Massachusetts Ave NE
Washington, DC 20002-4285
[email protected]
LinkedIn
Stephen Gardner
Senior Executive Vice President, Chief Operating and Commercial Officer
60 Massachusetts Ave NE
Washington, DC 20002-4285
[email protected]
Gardner oversees Customer Experience.
LinkedIn
Chief Executive
Richard H. Anderson
President and Chief Executive Officer
60 Massachusetts Ave NE
Washington, DC 20002-4285
[email protected]
Last updated: July 11, 2019.
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