The National Railroad Passenger Corporation, Amtrak, is America’s national passenger rail carrier. Most service complaints involve Amtrak’s aging equipment and infrastructure, which is chronically underfunded by Congress.
60 Massachusetts Ave NE
Washington, DC 20002-4285
http://www.amtrak.com
Phone Contacts
Main: (202) 906-3000
Customer Service: (800) 872-7245
International: (215) 856-7924
Contact us (Beware of Julie, the “virtual” assistant)
Email Contacts
Customer_Relations@amtrak.com
For international passengers, try INTLHELP@amtrak.com
Social Media Contacts
Facebook
Twitter
Google Plus
Executive Contacts
Primary Contact
Waves Mowatt-Kane
Director, Customer Experience
60 Massachusetts Ave NE
Washington, DC 20002-4285
Waves.Mowatt-Kane@amtrak.com
LinkedIn
Secondary Contact
Al Frankey
Senior Director Customer Service
60 Massachusetts Ave NE
Washington, DC 20002-4285
alan.frankey@amtrak.com
LinkedIn
Stephen Gardner
Executive Vice President and Chief Commercial Officer
60 Massachusetts Ave NE
Washington, DC 20002-4285
Stephen.Gardner@amtrak.com
Gardner oversees Customer Experience.
LinkedIn
Chief Executive
Richard H. Anderson
President and Chief Executive Officer
60 Massachusetts Ave NE
Washington, DC 20002-4285
richard.anderson@amtrak.com
Researched by John Galbraith and filed under Mass Transit.
Last updated: June 10, 2018.
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