Amtrak

The National Railroad Passenger Corporation, Amtrak, is America’s national passenger rail carrier. Most service complaints involve Amtrak’s aging equipment and infrastructure, which is chronically underfunded by Congress.

60 Massachusetts Ave NE
Washington, DC 20002-4285
https://www.amtrak.com/home


Phone Contacts

Main: (202) 906-3000
Customer Service: (800) 872-7245
International: (215) 856-7924

Contact us (Beware of Julie, the “virtual” assistant)


Email Contacts

[email protected]

For international passengers, try [email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Waves Mowatt-Kane
Director, Customer Experience
60 Massachusetts Ave NE
Washington, DC 20002-4285
[email protected]

LinkedIn

Secondary Contact
Brian Gallagher
Director-Operations Office of the President & CEO
60 Massachusetts Ave NE
Washington, DC 20002-4285
[email protected]

LinkedIn

Scot Naparstek
Chief Operating Officer
60 Massachusetts Ave NE
Washington, DC 20002-4285
[email protected]

Gardner oversees Customer Experience.

LinkedIn

Chief Executive
Richard H. Anderson
President and Chief Executive Officer
60 Massachusetts Ave NE
Washington, DC 20002-4285
[email protected]


Last updated: January 29, 2020.