Washington Metropolitan Area Transit Authority

Washington Metropolitan Area Transit Authority (WMATA) operates under the brands of MetroRail, MetroBus, and MetroAccess throughout the Washington DC Metropolitan area.  WMATA is a tri-jurisdictional government agency created by the US Congress through an interstate compact between the District of Columbia, Virginia, and Maryland.

MetroRail opened in 1976, and operates six heavy rail transit lines throughout the District of Columbia and surrounding suburbs.  Currently MetroRail operates as a 117 mile heavy rail transit system with 91 stations.  Most of the system operates a subway within the District of Columbia itself, and operates as an at grade or elevated line outside the District.

MetroBus began operation in 1967 and currently operates a fleet of 1,480 buses across over 1,500 square miles throughout the District of Columbia and surrounding suburbs.  MetroBus currently has over 300 individual fixed routes that serve 12,216 individual bus stops.

MetroAccess is a shared ride service that operates through the District of Columbia and suburbs to serve individuals that are unable to use existing fixed route services due to disability.  While WMATA oversees MetroAccess services, the service itself is operated by multiple outside companies under contract to WMATA.

All Metro services with the exception of MetroAccess accept the WMATA SmartTrip contactless farecard, as well as the Maryland Transit Administration CharmCard.  MetroBus also accepts cash payments but drivers cannot make change.  MetroAccess accepts only cash paid to the driver, or online payment through the Metro EZ-Pay program.  WMATA SmartTrip cards are also accepted on Maryland Transit Administration commuter trains.

600 5th Street, NW
Washington, DC 20001

Phone Contacts

Main: (202) 637-7000
Customer Service: (202) 637-1328

MetroAccess:  (301) 562-5360

Email Contacts

Customer Comment Form


Social Media Contacts


Executive Contacts

Primary Contact
Lynn Bowersox
Assistant General Manager
600 5th Street, NW
Washington, DC 20001

Personal LinkedIn

Secondary Contact
Jack Evans
Chair, Board of Directors
600 5th Street, NW
Washington, DC 20001

Chair of the Board of Directors for Washington DC

Steve McMillin
Board of Directors Representing the Federal Government
600 5th Street, NW
Washington, DC 20001

Chief Executive
Paul Wiedefeld
General Manager & CEO
600 5th Street, NW
Washington, DC 20001

Researched by William Leeper and filed under .
Last updated: October 2, 2017.

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