USbank Customer Service Contacts

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USbank (formally known as U.S Bank) was formed in 1863 when First National Bank of Cincinnati opened for business. It is the is the fifth-largest bank in U.S with 73,000 employees and $462 billion in assets as of December 31, 2017.

Responsiveness rating

rating
3/5

What you need to know about usbank

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with usbank

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

800 Nicollet Mall
Minneapolis, MN 55402
https://www.usbank.com/


Phone Contacts

Main: (615)466-3000
Customer Service: (800) 872-2657
Toll Free: (800) 872-2657
International: (503) 401-9991


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Teri Charest
Vice President, Corporate Communications
800 Nicollet Mall
Minneapolis, MN 55402
[email protected]

Secondary Contact
Mike Shepard
Senior Vice President - Consumer & Business Lending Products
800 Nicollet Mall
Minneapolis, MN 55402
[email protected]

Timothy A. Welsh
Vice Chairman, Consumer Banking Sales and Support
800 Nicollet Mall
Minneapolis, MN 55402
[email protected]

Chief Executive
Andrew Cecere
President and Chief Executive Officer
800 Nicollet Mall
Minneapolis, MN 55402
[email protected]


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