usbank Customer Service Contact Support Via Phone Email Exec Contacts

USbank (formally known as U.S Bank) was formed in 1863 when First National Bank of Cincinnati opened for business. It is the is the fifth-largest bank in U.S with 73,000 employees and $462 billion in assets as of December 31, 2017.

Responsiveness rating

3/5

usbank often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about usbank

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with usbank

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

800 Nicollet Mall
Minneapolis, MN 55402
https://www.usbank.com/

Phone Contacts

Main: (615)466-3000
Customer Service: (800) 872-2657
Toll Free: (800) 872-2657
International: (503) 401-9991

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Teri Charest
Vice President, Corporate Communications
800 Nicollet Mall
Minneapolis, MN 55402
[email protected]

Secondary Contact
Mike Shepard
Senior Vice President - Consumer & Business Lending Products
800 Nicollet Mall
Minneapolis, MN 55402
[email protected]

Timothy A. Welsh
Vice Chairman, Consumer Banking Sales and Support
800 Nicollet Mall
Minneapolis, MN 55402
[email protected]

Chief Executive
Andrew Cecere
President and Chief Executive Officer
800 Nicollet Mall
Minneapolis, MN 55402
[email protected]