USbank (formally known as U.S Bank) was formed in 1863 when First National Bank of Cincinnati opened for business. It is the is the fifth-largest bank in U.S with 73,000 employees and $462 billion in assets as of December 31, 2017.
What you need to know about usbank
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with usbank
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
800 Nicollet Mall
Minneapolis, MN 55402
https://www.usbank.com/
Phone Contacts
Main: (615)466-3000
Customer Service: (800) 872-2657
Toll Free: (800) 872-2657
International: (503) 401-9991
Social Media Contacts
Executive Contacts
Primary Contact
Teri Charest
Vice President, Corporate Communications
800 Nicollet Mall
Minneapolis, MN 55402
[email protected]
Secondary Contact
Mike Shepard
Senior Vice President - Consumer & Business Lending Products
800 Nicollet Mall
Minneapolis, MN 55402
[email protected]
Timothy A. Welsh
Vice Chairman, Consumer Banking Sales and Support
800 Nicollet Mall
Minneapolis, MN 55402
[email protected]
Chief Executive
Andrew Cecere
President and Chief Executive Officer
800 Nicollet Mall
Minneapolis, MN 55402
[email protected]
This contact was published on September 22, 2018 and updated on September 8, 2023.