USbank Customer Service Contacts

USbank (formally known as U.S Bank) was formed in 1863 when First National Bank of Cincinnati opened for business. It is the is the fifth-largest bank in U.S with 73,000 employees and $462 billion in assets as of December 31, 2017.

How to reach a person at USbank

Customer Service:  (800) 872-2657

Toll Free: (800) 872-2657

International: (503) 401-9991

USbank Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about USbank

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with USbank

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

USbank ‘s mailing address

800 Nicollet Mall
Minneapolis, MN 55402
https://www.usbank.com/

USbank’s social media channels

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USbank’s executive customer service contacts

Primary Contact
Teri Charest
Vice President, Corporate Communications
800 Nicollet Mall
Minneapolis, MN 55402
teri.charest@usbank.com

Secondary Contact
Mike Shepard
Senior Vice President – Consumer u0026 Business Lending Products
800 Nicollet Mall
Minneapolis, MN 55402
Mike.Shepard@usbank.com

Timothy A. Welsh
Vice Chairman, Consumer Banking Sales and Support
800 Nicollet Mall
Minneapolis, MN 55402
Tim.Welsh@usbank.com

Chief Executive
Andrew Cecere
President and Chief Executive Officer
800 Nicollet Mall
Minneapolis, MN 55402
Andrew.Cecere@usbank.com

Frequently asked questions about U.S. Bank

How do I talk to a U.S. Bank customer service?

You can reach U.S. Bank customer service by calling (800) 872-2657. They provide support for various banking needs and can assist you with your inquiries.

What is the email format for U.S. Bank?

The typical email format for U.S. Bank employees is [firstname].[lastname]@usbank.com. 

Is U.S. Bank email legitimate?

Emails from U.S. Bank will come from a @usbank.com domain. Always be cautious of phishing attempts, and verify the sender’s email address if you receive suspicious messages.

Where is U.S. Bank's USA headquarters?

U.S. Bank is headquartered at 800 Nicollet Mall, Minneapolis, MN 55402.

What is the U.S. Bank WhatsApp number?

U.S. Bank does not use WhatsApp for customer service. It primarily uses phone, email, and secure messaging through its online banking platform for customer interactions.

Who owns U.S. Bank?

U.S. Bank is a publicly traded company. Its parent company is U.S. Bancorp, and it is shareholder-owned.

How do I complain to U.S. Bank?

File a complaint with U.S. Bank by calling customer service at (800) 872-2657. Alternatively, you can visit a branch, use its online banking secure messaging system, or send a letter to its headquarters.

Who is the CEO of U.S. Bank?

The CEO of U.S. Bank is Andrew Cecere.

How to get professional help with your USbank problem

If you need help with USbank, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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