RBC Travel Protection is the U.S. travel insurance division of RBC Insurance.
RBC Travel Protection Responsiveness rating
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What you need to know about RBC Travel Protection
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with RBC Travel Protection
Like most companies, RBC Travel Protection normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with RBC Travel Protection. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.RBC Travel Protection mailing address
1105 N Market Street # 1300
Wilmington, DE 19801-1241
RBC Travel Protection executive customer service contacts
Primary Contact
Kimberly Wagner
General Manager
1105 N Market Street # 1300
Wilmington, DE 19801-1241
kwagner@rbcinsurance.com
Secondary Contact
David Cooper
Executive Vice President
1105 N Market Street # 1300
Wilmington, DE 19801-1241
dcooper@rbcinsurance.com
Chief Executive
Jennifer Publicover
jpublicover@rbcinsurance.com
How can I contact RBC Travel Protection customer service?
Call (800) 387-2487 or email travelinsurance@rbc.com.
What are the customer service hours?
Monday to Friday 8 a.m. to 8 p.m.; Saturday 9 a.m. to 5 p.m. (all times Eastern).
What types of travel insurance plans does RBC offer?
RBC offers various travel insurance plans, including emergency medical insurance, trip cancellation and interruption insurance, baggage insurance, and multi trip annual plans.
How can I get a quote for travel insurance?
Visit the RBC Travel Insurance website, call customer service at (800) 387-2487, or speak with an RBC insurance advisor.
Can I customize my travel insurance plan?
Yes, RBC allows you to customize your travel insurance plan based on your specific needs. You can choose different coverage options and add-ons when purchasing your policy.
How do I purchase a travel insurance policy?
You can purchase a travel insurance policy online through the RBC Travel Insurance website, by calling customer service at (800) 387-2487, or by visiting an RBC branch.
How do I file a travel insurance claim?
Visit the RBC Travel Insurance website and download the appropriate claim form. Submit the completed form, along with any required documentation. You can also contact customer service at (800) 387-2487 for assistance.
How to get professional help with your RBC Travel Protection problem
If you need help with RBC Travel Protection, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.