Fox Rent A Car
Fox Rent A Car is based in Los Angeles and is owned by Europcar.
Telephone
Main : (310) 342-5155
Customer service : (800) 432-1000
Customer service : 800) 732-9194
What you need to know about Fox Rent A Car
Fox Rent A Car responds to customer complaints in a satisfactory manner.
How to resolve a problem with Fox Rent A Car
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Verified contacts
Fox Rent A Car customer service executives
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Frequently asked questions about Fox Rent A Car
Call (800) 432-1000 or email customerservice@foxrentacar.com.
Yes, you can find the online contact form here.
To cancel your car rental with Fox Rent A Car: If you booked directly on the website, go to the cancel reservation page and enter your reservation number and last name. If you used Fox rewards or Foxbucks, email rewards@foxrentacar.com to get your points back. If you booked through a third party, cancel through the third party. No refunds if you prepaid. But you can cancel and rebook for different dates or locations. No fee for canceling “pay later” reservations, but let them know ASAP if your plans change.
If you're in an accident with a Fox Rent A Car:
- Check for injuries and damage. Pull over safely and assess the situation.
- Call 911 and report the accident to the police. Wait for them to arrive and fill out a report, which you'll need for Fox Rent A Car and your insurance.
- Contact Fox Rent A Car's claims department at (310) 342-5155, option 2, or complete the accident/incident report form online.
- Take photos of the accident scene for evidence.
- Exchange information with other drivers involved.
- Inform your insurance company about the accident and provide them with all relevant details, including the photos.
Fox Rent A Car's customer service is available 24/7.
You can make a reservation online through the Fox Rent A Car website, via the mobile app, or by calling the reservation number at (800) 432-1000.
Yes, Fox Rent A Car offers shuttle services to and from airport locations. The shuttle schedules and availability may vary by location, so check the specific details for your rental location on its website.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published January 11, 2020. Updated July 8, 2024.