Fox Rent A Car is based in Los Angeles and is owned by Europcar.
How to reach a person at Fox Rent A Car
Main: (310) 342-5155
Customer service: (800) 432-1000
Toll Free: (800) 732-9194
Fox Rent A Car Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Fox Rent A Car
Fox Rent A Car responds to customer complaints in a satisfactory manner.
How to resolve a problem with Fox Rent A Car
This guide on how to solve a customer service problem will help you resolve most problems with Fox Rent A Car. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Fox Rent A Car address
5500 W Century Blvd
Los Angeles, CA 90045
Fox Rent A Car executive customer service contacts
Primary Contact
Sean Busking
Chief Operating Officer
5500 West Century Blvd
Los Angeles, CA 90045
sean@foxrentacar.com
Chief Executive
Allen Rezapour
5500 West Century Blvd
Los Angeles, CA 90045
allenr@foxrentacar.com
How can I contact Fox Rent A Car customer service?
Call (800) 432-1000 or email customerservice@foxrentacar.com.
Does Fox Rent A Car have an online contact form?
Yes, you can find the online contact form here.
How can I cancel my car rental with Fox Rent A Car?
To cancel your car rental with Fox Rent A Car:
- If you booked directly on the website, go to the cancel reservation page and enter your reservation number and last name.
- If you used Fox rewards or Foxbucks, email rewards@foxrentacar.com to get your points back.
- If you booked through a third party, cancel through the third party.
- No refunds if you prepaid. But you can cancel and rebook for different dates or locations.
- No fee for canceling “pay later” reservations, but let them know ASAP if your plans change.
What should I do if I was in an accident with a Fox Rent A Car rental vehicle?
If you’re in an accident with a Fox Rent A Car:
- Check for injuries and damage. Pull over safely and assess the situation.
- Call 911 and report the accident to the police. Wait for them to arrive and fill out a report, which you’ll need for Fox Rent A Car and your insurance.
- Contact Fox Rent A Car’s claims department at (310) 342-5155, option 2, or complete the accident/incident report form online.
- Take photos of the accident scene for evidence.
- Exchange information with other drivers involved.
- Inform your insurance company about the accident and provide them with all relevant details, including the photos.
Remember to stay calm and follow these steps to handle the situation properly.
What are Fox Rent A Car's customer service hours?
Fox Rent A Car’s customer service is available 24/7.
How do I make a reservation with Fox Rent A Car?
You can make a reservation online through the Fox Rent A Car website, via the mobile app, or by calling the reservation number at (800) 432-1000.
Does Fox Rent A Car offer airport shuttle services?
Yes, Fox Rent A Car offers shuttle services to and from airport locations. The shuttle schedules and availability may vary by location, so check the specific details for your rental location on its website.
How to get professional help with your Fox Rent A Car problem
If you need help with Fox Rent A Car, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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