CVS Health Customer Service Contacts

CVS Health is an American retailer and healthcare company. It is headquartered in Woonsocket, R.I.

How to reach a person at CVS Health

Toll Free: (800) 746-7287

CVS Health Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about CVS Health

We receive an occasional complaint about CVS Health. Here is a case where Caremark (a subsidiary of CVS) won’t cover a customer’s insulin pump.

How to resolve a problem with CVS Health

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

CVS Health’s mailing address

One CVS Drive
Woonsocket, RI 02895

CVS Health’s social media channels


CVS Health’s executive customer service contacts

Primary Contact
Michelle Peluso
Executive Vice President and Chief Customer Officer
One CVS Drive
Woonsocket, RI 02895
[email protected]


Chief Executive
Karen Lynch
One CVS Drive
Woonsocket, RI 02895
[email protected]


Frequently asked questions about CVS Health

Who is CVS Health?

CVS Health operates CVS Pharmacy, Longs Drugs, and Navarro Discount Pharmacies stores. It also operates Caremark (a pharmacy benefit manager), mail order and specialty pharmacies, and an online pharmacy (, as well as a retail-based health clinic, MinuteClinic.

How can I contact the executive office?

Does CVS Health have an online contact form?

Yes, you can find the online contact form here.

How can I contact CVS Health customer service?

How to get professional help with your CVS Health problem

If you need help with CVS Health, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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