Wendy's Customer Service Contact Support Via Phone Email Exec Contacts

The Wendy’s Company is an American holding company for the major fast food chain Wendy’s. Its headquarters are in Dublin, Ohio. The company’s principal subsidiary, Wendy’s International, is the franchisor of Wendy’s restaurants.

Responsiveness rating

3/5

Wendy's often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Wendy's

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Wendy's

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.