Wendy’s Customer Service Contacts

Wendy’s is an Americanfast food chain headquartered in Dublin, Ohio.

How to reach a person at Wendy’s

Customer service: (888) 624-8140


Wendy’s Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Wendy’s

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Wendy’s

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Wendy’s Interactive executive customer service contacts

Primary Contact
Abigail E. Pringle
President and Chief Development Officer

Secondary Contact
Liliana M. Esposito
President and Chief Development Officer

Alternative Contact
Carl Loredo
Global Chief Marketing Officer

Chief Executive
Kirk Tanner
(914) 767-7652

Frequently asked questions about Wendy's

What is Wendy's mailing address?

One Dave Thomas Boulevard, Dublin, OH 43017.

Who owns Wendy's?

The Wendy’s Company is publicly traded and owned by various shareholders. Institutional shareholders hold a significant portion, with Trian Partners being the largest shareholder.

Does Wendy's have an online contact form?

Yes, you can find the online contact form here.

How do I send an email to Wendy's?

To contact Wendy’s, send an email to customercare@wendys.com.

What is the official name of Wendy's?

Wendy’s is officially known as “The Wendy’s Company.”

What is the email format for Wendy's?

The most common email format for Wendy’s employees is [first].[last]@wendys.com. Other variations include [first]_[last]@wendys.com and [last]@wendys.com.

How to make a Wendy's complaint?

If you have a complaint about Wendy’s, send an email at customercare@wendys.com, call (888) 624-8140 or reach out to the company on X.

Who is the CEO of Wendy's?

The current President and CEO of The Wendy’s Company is Kirk Tanner.

Are McDonald's and Wendy's owned by the same company?

No, McDonald’s and Wendy’s are independent companies. They have different ownership structures and operate as separate entities.

How to get professional help with your Wendy’s problem

If you need help with Wendy’s, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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