DHL Express
DHL Express is a division of the German logistics company DHL Group.
Headquarters
1210 South Pine Island Road, Fourth FloorPlantation, Florida 33324
Mailing address
1210 South Pine Island Road, Fourth FloorPlantation, FL 33324
Website
dhl.com/en/express.htmlWhat you need to know about DHL Express
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with DHL Express
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Verified contacts
DHL Express customer service executives
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Frequently asked questions about DHL Express
You can contact DHL Express customer service by calling (800) 225-5345 or visiting its website and using the contact form.
To speak to DHL customer service, call its hotline at (800) 225-5345. Follow the prompts to reach a customer service representative.
If you miss your DHL delivery, DHL will leave a notification with instructions on how to arrange for redelivery or pickup. You can also manage your delivery through the DHL website or app.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published August 27, 2016. Updated November 9, 2026.