DHL Express Customer Service Contact Support Via Phone Email Exec Contacts

DHL Express is a division of the German logistics company Deutsche Post DHL providing international express mail services. Deutsche Post DHL is the world’s largest logistics company operating around the world, particularly in sea and air mail.

Responsiveness rating

3/5

DHL Express often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about DHL Express

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with DHL Express

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

1210 South Pine Island Road
Fourth Floor
Plantation, Florida 33324
https://www.dhl.com/en/express.html

Phone Contacts

Main: (954) 888-7000
Toll Free: (800) 225-5345

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
Scott Sureddin
CEO North America Supply Chain
1210 South Pine Island Road
Fourth Floor
Plantation, Florida 33324
[email protected]

Chief Executive
Greg Hewitt
CEO, DHL Express U.S.
1210 South Pine Island Road
Fourth Floor
Plantation, Florida 33324
[email protected]