Iberia Airlines Customer Service Contacts

IIberia is the largest airline in Spain. It is owned by International Airlines Group (IAG), which also owns British Airways, Vueling and Aer Lingus.

Iberia Airlines Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Iberia Airlines

We receive occasional complaints about Iberia Airlines. The airline lost this customer’s luggage. The airline took this customer’s ticket away after he did what it told him. Also, the airline delayed a reimbursement check to this reader. This customer’s ticket was suspended, and although the airline promised to provide credit, it failed to follow through.

How to resolve a problem with Iberia Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Iberia Airlines mailing address

Calle Velazquez
130
Madrid, Spain E-28006

Iberia Airlines social media channels

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Iberia Airlines executive customer service contacts

Primary Contact
Gabriel Perdiguero
Chief Customer and Transformation Officer
Las Rozas de Madrid
Community of Madrid, Spain
gperdiguero@iberia.es
+34 901111500

Chief Executive
Javier Sánchez-Prieto
Chairman and CEO
Calle Velazquez
130
Madrid, Spain E-28006
javier.sanchezprieto@col.vueling.com
+34 915 87 73 31

presidencia@iberia.es

javiersanchezprieto@gmail.com

Frequently asked questions about Iberia Airlines

How do I contact Iberia by phone in the USA?

Iberia Airlines at (800) 772-4642 for 24/7 assistance in English/Spanish or (800) 994-0704 for accessibility services.

Does Iberia operate in the US?

Iberia Airlines operates flights to and from the United States.

How do I contact Iberia Airlines via WhatsApp?

Iberia Airlines offers customer service via WhatsApp at +34 676 67 60 04.

Where is Iberia Airlines located?

Iberia Airlines, headquartered in Madrid, Spain, operates flights worldwide, including to and from the U.S.

What US airline does Iberia partner with?

Iberia Airlines is a member of the Oneworld Alliance, which includes American Airlines as a partner. It collaborate on codeshare flights and offer frequent flyer benefits.

How to get professional help with your Iberia Airlines problem

If you need help with Iberia Airlines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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