Iberia Airlines

Iberia is the largest airline in Spain. Based in Madrid, it operates an international network of services from its main bases of Adolfo Suárez Madrid-Barajas Airport and Barcelona El Prat Airport. Along with Air Nostrum and Iberia Express, it comprises Iberia Group, whose airlines fly to over 102 destinations in 39 countries, and 90 additional destinations through code-sharing agreements with other airlines.

It is owned by International Airlines Group (IAG). IAG also owns British Airways, Vueling and Aer Lingus.

If our contacts don’t resolve the matter to your satisfaction you can also try writing to IAG group at

International Airlines Group, Waterside (HAA2), PO Box 365, Harmondsworth, UB7 0GB, +44 (0) 20 8564 2800


C/ Martínez Villergas, 49
Madrid, Spain 28027

Phone Contacts

Toll Free: (800) 772-4642
International: +34 901 111 500

Office contact listings

Email Contacts


Customer Service Resources

Customer Service incident claims

Helpdesk page

Customer Service plan (helpful document containing Iberia’s commitment to customers)

Social Media Contacts


Executive Contacts

Chief Executive
Javier Sánchez-Prieto
Chairman and CEO
C/ Martínez Villergas, 49
Madrid, Spain 28027
+34 915 87 87 87



Last updated: October 23, 2020.