HughesNet Customer Service Contact Support Via Phone Email Exec Contacts

Hughes Communications provides satellite-based communications services. The company operates its satellite business through its wholly owned subsidiary, Hughes Network Systems. Hughes Communications is itself owned by EchoStar, a provider of satellite communications solutions.

Responsiveness rating

3/5

HughesNet often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about HughesNet

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with HughesNet

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.

Address

11717 Exploration Ln
Germantown, MD 20876-2711
https://www.hughesnet.com/

Phone Contacts

Main: (301) 428-5500

Email Contacts

[email protected]

Social Media Contacts

Facebook
Twitter

Executive Contacts

Primary Contact
T. Paul Gaske
Executive Vice President of Service Delivery, North America
11717 Exploration Ln
Germantown, MD 20876-2711
[email protected]

Chief Executive
Pradman Kaul
President and CEO
11717 Exploration Ln
Germantown, MD 20876-2711
[email protected]