Costa Cruises

Costa Cruises is one of the operating companies in the Carnival Group with executive control of the group’s activities in Europe. It is based in Genoa, Italy.

Telephone
Main : (800) 462-6782
Customer service : (800) 247-7320
Mailing address
Costa Cruises, Piazza Piccapietra, 48, 16121
Genoa, Italy
Website
costacruises.com

What you need to know about Costa Cruises

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Costa Cruises

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Costa Cruises customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Heather Aitkens
Guest Relations Coordinator
Secondary
Ruben Perez
General Manager
Chief Executive
Michael Thamm
Guest Relations Coordinator

Frequently asked questions about Costa Cruises

Post-Cruise customer service for Costa Cruises is at 200 S. Park Road, Suite 200, Hollywood FL 33021.

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