Costa Cruises

Based in Genoa, Italy, Costa Cruise is one of the main operating companies in the Carnival group, with executive control of the group’s activities in Europe. The company is responsible for operation of Costa Cruises in Italy, AIDA Cruises in Germany and Ibero Cruises in Spain.

Piazza Piccapietra, 48, 16121
Genoa, Italy

Phone Contacts

Main: (800) 462-6782
Customer Service: (800) 247-7320
International: +39 010 54831

Email Contacts

[email protected]
[email protected]
[email protected]

Customer Service Resources

Post-Cruise Customer Service, Costa Cruises,
200 S. Park Road, Suite 200,Hollywood FL 33021

Social Media Contacts


Executive Contacts

Primary Contact
Paul Soulsby
Senior Vice President
Piazza Piccapietra, 48, 16121
Genoa, Italy
+39 010 54831
[email protected]

Chief Executive
Michael Thamm
Chief Executive Officer, Costa Group
Piazza Piccapietra, 48, 16121
Genoa, Italy

Last updated: January 29, 2020.

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