Jiffy Lube International Customer Service Contacts

make a correction

Jiffy Lube provides automotive preventive maintenance service through approximately 2,000 franchisee-owned service centers in the U.S. It offers a range of services from oil changes and tire rotations to battery-replacement and cooling system services. Jiffy Lube is a wholly-owned indirect subsidiary of Shell Oil Company.

Responsiveness rating


What you need to know about Jiffy Lube International

The company responds to most customer complaints in a satisfactory manner. We've receive few cases, such as this one about a service issue that resulted in damage to a vehicle. They are usually addressed promptly by the company.

How to resolve a problem with Jiffy Lube International

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


150 North Dairy Ashford Road
Houston, TX 77079

Phone Contacts

Toll Free: (800) 344-6933

CORPORATE MAILING ADDRESS Jiffy Lube International, Inc. P.O. Box 4427 Houston, TX 77210-4458

Email Contacts

[email protected]

Customer Service Resources

Customer feedback form 

Social Media Contacts


Executive Contacts

Primary Contact
Denny Reiner
Director of Operations
150 North Dairy Ashford Road
Houston, TX 77079
[email protected]

Secondary Contact
Greg Kilfoy
VP Finance Jiffy Lube Int., Pennzoil Quaker State Sales and Retail Fuels at Shell
150 North Dairy Ashford Road
Houston, TX 77079
[email protected]

Chief Executive
Patrick Southwick
150 North Dairy Ashford Road
Houston, TX 77079
[email protected]