Jiffy Lube

Jiffy Lube provides automotive preventive maintenance service through franchisee-owned service centers in the U.S.

Telephone
Toll Free : (800) 344-6933
Email
Mailing address
150 North Dairy Ashford Road
Houston, TX 77079
Website
jiffylube.com

What you need to know about Jiffy Lube

The company responds to most customer complaints in a satisfactory manner. We've receive few cases, such as this one about a service issue that resulted in damage to a vehicle. The company usually addresses problems promptly.

How to resolve a problem with Jiffy Lube

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Jiffy Lube customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jennifer Friedmann
Marketing Communications Manager
Secondary
Lee Zorn
Vice President Operations
Chief Executive
Mauricio Quezada
Chief Executive

Frequently asked questions about Jiffy Lube

Jiffy Lube is a wholly owned indirect subsidiary of Shell Oil Company.
Jiffy Lube provides automotive preventive maintenance service through franchisee-owned service centers in the U.S. It offers a range of services from oil changes and tire rotations to battery replacement and cooling system services.
P.O. Box 4427 Houston, TX 77210-4427.
Yes, you can find the online contact form here.
You can find a nearby Jiffy Lube service center by visiting its official website and using its location finder tool, which allows you to search by ZIP code or city.
Yes, Jiffy Lube offers online scheduling for services such as oil changes and vehicle inspections. You can schedule an appointment through its website or mobile app.
If you have a complaint or issue with your service at Jiffy Lube, you can contact customer service department at (800) 344-6933.

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