Jiffy Lube International Customer Service Contacts

Jiffy Lube provides automotive preventive maintenance service through approximately 2,000 franchisee-owned service centers in the U.S. It offers a range of services from oil changes and tire rotations to battery-replacement and cooling system services. Jiffy Lube is a wholly-owned indirect subsidiary of Shell Oil Company.

How to reach a person at Jiffy Lube International

Toll Free: (800) 344-6933

Jiffy Lube International Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

CORPORATE MAILING ADDRESS Jiffy Lube International, Inc. P.O. Box 4427 Houston, TX 77210-4458

Customer service resources

Customer feedback form 

What you need to know about Jiffy Lube International

The company responds to most customer complaints in a satisfactory manner. We’ve receive few cases, such as this one about a service issue that resulted in damage to a vehicle. They are usually addressed promptly by the company.

How to resolve a problem with Jiffy Lube International

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Jiffy Lube International’s mailing address

150 North Dairy Ashford Road
Houston, TX 77079

Jiffy Lube International’s social media channels


Jiffy Lube International’s executive customer service contacts

Primary Contact
Denny Reiner
Director of Operations
150 North Dairy Ashford Road
Houston, TX 77079
[email protected]

Secondary Contact
Greg Kilfoy
VP Finance Jiffy Lube Int., Pennzoil Quaker State Sales and Retail Fuels at Shell
150 North Dairy Ashford Road
Houston, TX 77079
[email protected]

Chief Executive
Patrick Southwick
150 North Dairy Ashford Road
Houston, TX 77079
[email protected]

How to get professional help with your Jiffy Lube International problem

If you need help with Jiffy Lube International, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help