Regions Bank Customer Service Contacts

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Regions Financial Corporation is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, mortgage and insurance products and services. Regions serves customers across the South, Midwest and Texas, and through its subsidiary, Regions Bank, operates approximately 1,600 banking offices and 2,000 ATMs.

Responsiveness rating


What you need to know about Regions Bank

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Regions Bank

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


1900 Fifth Avenue North
Birmingham, AL 35203

Phone Contacts

Main: (205) 581-7890
Toll Free: (800) 734-4667

Online Banking Customer Service  1-800-472-2265

Visa CheckCard Customer Service  1-800-295-8472

Regions Credit Card Customer Service  1-800-253-2265

Lost or Stolen Regions CheckCard  1-800-295-8472

Revolving Credit / Home Equity Line  1-800-231-7493

Client Services / Business & Commercial  1-800-787-3905

Regions Mortgage Customer Service  1-800-986-2462

Regions Mortgage Origination Center  1-877-536-3286

Report Fraud  1-800-734-4667

International*  1-800-458-5890

*Note: Customers inside the United States should not use this number. Some international charges may still apply.

Email Contacts

If you are a Regions customer and have account-specific questions, please log in to Online Banking and select “Secure Email Messages” from the Customer Service tab. Follow the on-screen instructions to send and receive secure messages with a Regions banker.

General Inquiries

Social Media Contacts


Executive Contacts

Primary Contact
Holt C.
Vice President, Customer Experience and Strategy
[email protected]

Secondary Contact
David Sherrill
Senior Vice President--Customer Experience
1900 Fifth Avenue North
Birmingham, AL 35203
[email protected]

Chief Executive
O. B. Grayson Hall, Jr.
Chairman, President and Chief Executive Officer
1900 Fifth Avenue North
Birmingham, AL 35203
[email protected]