Regions Financial Corporation is a provider of consumer and commercial banking, wealth management, mortgage and insurance products and services.
Regions Bank Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Regions Bank
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Regions Bank
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Regions Bank mailing address
1900 Fifth Avenue North
Birmingham, AL 35203
Regions Bank executive customer service contacts
Primary Contact
Kate Danella
Senior Executive Vice President, Head of Consumer Banking Group
kate.danella@regions.com
Secondary Contact
David Sherrill
Senior Vice President Customer Experience
1900 Fifth Avenue North
Birmingham, AL 35203
David.Sherrill@regions.com
Chief Executive
John M. Turner Jr.
1900 Fifth Avenue North
Birmingham, AL 35203
ohn.turner@regions.com
What are the telephone numbers for the various departments at Regions Bank?
Online Banking (800) 472-2265
Visa CheckCard (800) 295-8472
Regions Credit Card (800) 253-2265
Lost or Stolen Regions CheckCard (800) 295-8472
Revolving Credit / Home Equity Line (800) 231-7493
Client Services / Business & Commercial (800) 787-3905
Regions Mortgage (800) 986-2462
Regions Mortgage Origination Center (877) 536-3286
Report fraud (800) 734-4667
International number +1-205-581-7890
How can I contact Regions Bank customer service?
Call (800) 734-4667.
What are Regions Bank's customer service hours?
Monday to Friday 7 a.m. to 6 p.m.; Saturdays 8 a.m. to 2 p.m. (all times Central).
How can I report a lost or stolen card to Regions Bank?
If your Regions Bank card is lost or stolen, contact Regions Bank customer service immediately at (800) 734-4667.
How can I check my account balance with Regions Bank?
You can check your account balance with Regions Bank through the online banking portal, mobile app, or ATMs, or by calling the automated phone service at (800) 734-4667.
How can I dispute a transaction on my Regions Bank account?
If you need to dispute a transaction on your Regions Bank account, contact customer service at (800) 734-4667.
How can I change my address or contact information with Regions Bank?
To update your address or contact information with Regions Bank, go to your account dashboard, visit a branch in person, or contact customer service at (800) 734-4667.
Does Regions Bank offer support for online banking and technical issues?
Yes, Regions Bank provides customer support for online banking and technical issues. Contact customer service at (800) 734-4667 for assistance with any online banking-related queries or problems you may encounter.
How to get professional help with your Regions Bank problem
If you need help with Regions Bank, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.