Regions Bank

Regions Financial Corporation is a provider of consumer and commercial banking, wealth management, mortgage and insurance products and services.

Telephone
Customer service : (800) 734-4667
Mailing address
1900 Fifth Avenue North
Birmingham, AL 35203
Website
regions.com

What you need to know about Regions Bank

How to resolve a problem with Regions Bank

Try self-service first

Use our proven resolution methods, or Regions Bank’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Regions Bank respond?

Phone support
Phone inquiries typically take 1 to 30 minutes to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Phone number: Customers can contact Regions Bank at (800) 734-4667.Availability: Phone support is available 24/7, but the response times may be slower during peak periods, like sales events or holidays.  
Email support
Regions Bank does not have email support.
Live chat
Regions Bank's live chat support is usually the quickest option for getting help. Regions Bank live chat is operaated by bots.Availability: Live chat is available 24/7.  
Social media
Regions Bank is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity.
Verified contacts

Regions Bank customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Kate Danella
Head of Consumer Bank
Secondary
David Sherrill
Senior Vice President Customer Experience
Chief Executive
John Turner

Regions Bank customer service policies

Regions Bank protects personal data through security measures like encryption, multi-factor authentication, and automatic session timeouts for online and mobile banking. Physical safeguards, such as secured files and buildings, help prevent unauthorized access. Employees are restricted from accessing customer data unless necessary for business purposes. When sharing information with third parties, the bank enforces security requirements to limit data use and disclosure.

Regions Bank loyalty program

Regions Bank offers various loyalty and rewards programs, including Relationship Rewards, which allows customers to earn points on purchases with certain credit cards and redeem them for cash back, travel, or gift cards. The Cash Rewards Credit Card provides 1.5% cash back on all purchases with no annual fee. Regions Offers gives personalized cash-back deals that can be activated through online or mobile banking. Additionally, the bank provides prepaid Visa Loyalty Cards for businesses to use as incentives for employees or customers.

Frequently asked questions about Regions Bank

Online Banking (800) 472-2265 Visa CheckCard (800) 295-8472 Regions Credit Card (800) 253-2265 Lost or Stolen Regions CheckCard (800) 295-8472 Revolving Credit / Home Equity Line (800) 231-7493 Client Services / Business and Commercial (800) 787-3905 Regions Mortgage (800) 986-2462 Regions Mortgage Origination Center (877) 536-3286 Report fraud (800) 734-4667 International number +1-205-581-7890  
Call (800) 734-4667.
If your Regions Bank card is lost or stolen, contact Regions Bank customer service immediately at (800) 734-4667.
You can check your account balance with Regions Bank through the online banking portal, mobile app, or ATMs, or by calling the automated phone service at (800) 734-4667.
If you need to dispute a transaction on your Regions Bank account, contact customer service at (800) 734-4667.
To update your address or contact information with Regions Bank, go to your account dashboard, visit a branch in person, or contact customer service at (800) 734-4667.
Yes, Regions Bank provides customer support for online banking and technical issues. Contact customer service at (800) 734-4667 for assistance with any online banking-related queries or problems you may encounter.

Outdated info? Report it here