ServiceMaster Customer Service Contacts

ServiceMaster provides residential and commercial repair services.

How to reach a person at ServiceMaster

Customer service: (888) 937-3783

ServiceMaster Global Holdings Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about ServiceMaster

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with ServiceMaster

Like most companies, ServiceMaster normally likes to conduct customer service transactions by phone. This makes it difficult to establish a paper trail. This guide on how to solve a customer service problem will help you resolve most problems with ServiceMaster. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

ServiceMaster mailing address

150 Peabody Place
Memphis, TN 38103

ServiceMaster social media channels

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ServiceMaster executive customer service contacts

Primary Contact
Craig Torrance
Vice President of Operations
150 Peabody Place
Memphis, TN 38103
Craig.Torrance@servicemaster.com

Secondary Contact
Pratip Dastidar
Chief Transformation Officer
150 Peabody Place
Memphis, TN 38103
Pratip.Dastidar@servicemaster.com

Chief Executive
Greg Weller
150 Peabody Place
Memphis, TN 38103
greg.weller@servicemaster.com

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Frequently asked questions about ServiceMaster

What are ServiceMaster's brands?

Brands operated by ServiceMaster include Terminix, American Home Shield, Furniture Medic, AmeriSpec, ServiceMaster Clean, and Merry Maids.

Does ServiceMaster have an online contact form?

Yes, you can find the online contact form here.

How can I contact ServiceMaster customer service?

What services does ServiceMaster offer?

ServiceMasters encompasses cleaning and restoration services, pest control, and home maintenance. Specific services offered depend on the ServiceMasters division involved.

How do I schedule a service appointment with ServiceMaster?

You can typically schedule a service appointment with ServiceMasters by contacting customer service at (888) 937-3783 or filling out an online appointment request form on its website.

What is ServiceMaster's cancellation policy?

The cancellation policy for ServiceMasters may vary depending on the specific company or industry. It’s best to review the terms and conditions provided at the time of booking or contact customer service at (888) 937-3783 for more information.

Does ServiceMaster offer emergency services?

Yes, many ServiceMasters companies offer emergency services for situations such as water damage, fire damage, or pest infestations. Call customer service at (888) 937-3783 for immediate assistance.

How do I pay for services rendered by ServiceMaster?

Payment methods accepted by ServiceMasters may vary depending on the specific company or industry. Typically, they accept major credit cards, checks, and sometimes cash. You can inquire about payment options when scheduling your service appointment.

Does ServiceMaster offer warranties or guarantees on its services?

Many ServiceMaster companies offer warranties or guarantees on the services they provide. Inquire about warranties or guarantees specific to your service when booking your appointment, or contact customer service at (888) 937-3783.

Can I request a quote for services from ServiceMaster?

Yes, you can typically request a quote for services from ServiceMasters by contacting customer service at (888) 937-3783 or filling out an online appointment request form on its website.

How do I provide feedback or file a complaint with ServiceMaster?

Contact customer service hoteline at (888) 937-3783 or email the customer service department at sales@smclean.com.

How to get professional help with your ServiceMaster Global Holdings problem

If you need help with ServiceMaster Global Holdings, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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