TAR Aerolíneas

TAR Aerolíneas is an airline in Mexico based in the city of Querétaro. It operates scheduled flights to 34 national destinations.

Telephone
Main : +52 55 2629 5272
Email
Mailing address
Bernardo Quintana CS9800,, B-706C, South Querétaro Center
Querétaro, Queretaro, 76090

What you need to know about TAR Aerolíneas

We receive occasional complaints about TAR Aerolineas. Here's a case where TAR Aerolineas offered one of our readers a refund after canceling his flight, but it failed to follow through with its promise.

How to resolve a problem with TAR Aerolíneas

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

TAR Aerolíneas customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Camilo Luna
Chief Information Officer
Chief Executive
Rodrigo Vasquez
Director General

Frequently asked questions about TAR Aerolíneas

You can phone TAR Aerolíneas customer service at +52 55 2629 5272 or send an email to comentarios@tarmexico.com.
TAR Aerolíneas does not currently offer a live chat feature on its website.
To change your ticket with TAR Aerolíneas, just follow these steps:
  1. Go to the TAR Aerolíneas website.
  2. Find your booking.
  3. Click on "Change options".
  4. Pick your new travel dates.
  5. Choose your new fare.
  6. Double-check the summary and confirm the changes.
  7. Review the details of your updated booking.
To get a refund from TAR Aerolíneas, you may need to follow these steps:
  1. Visit the TAR Aerolíneas website.
  2. Navigate to your booking.
  3. Select the “Refund” or “Cancel” option.
  4. Follow the instructions to request a refund.
Refunds can only be made if they're allowed by the fare you bought. There might be penalties according to the rules of that fare.

Outdated info? Report it here