Scandinavian Airlines (SAS) is the flag carrier of Sweden, Norway and Denmark, and the largest airline in Scandinavia.
Responsiveness rating
What you need to know about SAS
We receive regular complaints about SAS, most famously this lost luggage case that involved 10 bags. In 2022, SAS filed for bankruptcy protection but has continued operating normally.
How to resolve a problem with SAS
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
Frösundaviks Allé 1
SE-195 87 Stockholm, Sweden
https://www.flysas.com/en/
Phone Contacts
Main: +46 8 797 0000
Customer Service: (800) 221-2350
Toll Free: (800) 221-2350
International: +1-201-896-3600
Email Contacts
Customer Service Resources
SAS US address: 301 Route 17 North, Suite 500, Rutherford, NJ 07070
Denmark
SAS Head Office
SAS Huset, Lufthavnsboulevarden 10
Postboks 150
DK-2770 Kastrup
Phone: +45 3232 0000
Norway
SAS Head Office
NO-1330 Fornebu
Phone: +47 64 81 6050
Social Media Contacts
Executive Contacts
Primary Contact
Annemette Bols
Director, Head of HR, Airline Operations
Frösundaviks Allé 1
SE-195 87 Stockholm, Sweden
4560238990
[email protected]
Annemette Bols
Director, Head of HR, Airline Operations
Frösundaviks Allé 1
SE-195 87 Stockholm, Sweden
4560238990
[email protected]
Chief Executive
Anko van der Werff
President and Chief Executive Officer
Frösundaviks Allé 1
SE-195 87 Stockholm, Sweden
[email protected]
This contact was published on September 30, 2015 and updated on August 24, 2023.
