Brussels Airlines Customer Service Contacts

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Brussels Airlines is the flag carrier and largest airline of Belgium based and headquartered at Brussels Airport. Brussels Airlines is part of Lufthansa Group.

Responsiveness rating

rating
3/5

What you need to know about Brussels Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Brussels Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

100-102, Avenue des Saisons
Box 30
Brussels, Belgium B-1050
https://www.brusselsairlines.com/


Phone Contacts

Customer Service: 1 (866) 308-2230


Email Contacts

[email protected]
[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Tilman Reinshagen
Chief Operating Officer
100-102, Avenue des Saisons
Box 30
Brussels, Belgium B-1050
+32 27541907
[email protected]

Alternative Tel: +32 27541907

Secondary Contact
Katleen Verbruggen
Head of Social relations
100-102, Avenue des Saisons
Box 30
Brussels, Belgium B-1050
+32 2 754 18 19
[email protected]

100-102, Avenue des Saisons
Box 30
Brussels, Belgium B-1050

Alternative email:  [email protected]

Alternative phone number: +32 27541907

Matteo Coppens (Secondary – tie with Katleen Verbruggen)

Passenger Recovery Officer bij Brussels Airlines

Brussels Airlines

[email protected]

[email protected] 

+32 27541907

Chief Executive
Dorothea von Boxberg
Chief Executive Officer
100-102, Avenue des Saisons
Box 30
Brussels, Belgium B-1050
+32 27541907
[email protected]