Hulu Customer Service Contacts

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Hulu is an American subscription video on demand service owned by Hulu LLC, a joint venture with The Walt Disney Company, 21st Century Fox, Comcast, and (as of August 10, 2016) Time Warner. In 2017, Hulu added live news, entertainment and sports from 21st Century Fox, The Walt Disney Company, NBCUniversal, CBS Corporation, The CW, Turner Networks, A+E Networks and Scripps Networks Interactive. It offers hundreds of thousands of hours of the best of current season programming, premium original content, films and full seasons of hit series to subscribers, with limited commercials.

Responsiveness rating


What you need to know about Hulu

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Hulu

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


2500 Broadway, Fl 2
Santa Monica, CA 90404

Phone Contacts

Main: (310) 571-4700
Customer Service: (888) 265-6650

Customer Service Resources

Help page

Social Media Contacts


Executive Contacts

Primary Contact
Karen Van Kirk
Vice President, Viewer Experience
2500 Broadway, Fl 2
Santa Monica, CA 90404
[email protected]

Annie Luo
Senior Vice President of Operations
2500 Broadway, Fl 2
Santa Monica, CA 90404
[email protected]

Chief Executive
Kelly Campbell
2500 Broadway, Fl 2
Santa Monica, CA 90404
[email protected]

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