Hulu Customer Service Contacts

Hulu is an American subscription video on demand service owned by Hulu LLC, a joint venture with The Walt Disney Company, 21st Century Fox, Comcast, and (as of August 10, 2016) Time Warner.

How to reach a person at Hulu

Hulu Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Hulu

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Hulu

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Hulu’s mailing address

2500 Broadway, Fl 2
Santa Monica, CA 90404

Hulu’s social media channels

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Hulu’s executive customer service contacts

Primary Contact
Karen Van Kirk
Vice President, Viewer Experience
2500 Broadway, Fl 2
Santa Monica, CA 90404
[email protected]

Secondary Contact
Annie Luo
Senior Vice President of Operations
2500 Broadway, Fl 2
Santa Monica, CA 90404
[email protected]

Chief Executive
Kelly Campbell
President
2500 Broadway, Fl 2
Santa Monica, CA 90404
[email protected]

How to get professional help with your Hulu problem

If you need help with Hulu, you can contact our advocacy team or just click the "Get Help" button.

Get Help