Hulu is an American subscription video-on-demand service.
Hulu Responsiveness rating
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What you need to know about Hulu
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Hulu
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Hulu mailing address
2500 Broadway, Fl 2
Santa Monica, CA 90404
Hulu executive customer service contacts
Primary Contact
Lauren Tempest
General Manager
2500 Broadway, Fl 2
Santa Monica, CA 90404
lauren.tempest@hulu.com
Chief Executive
Kelly Campbell
2500 Broadway, Fl 2
Santa Monica, CA 90404
kelly.campbell@hulu.com
Who owns Hulu?
The Walt Disney Company owns Hulu.
How can I contact Hulu customer service?
Call (310) 571-4700.
Does Hulu have an online contact form?
Yes, you can access the online contact form here.
When can I contact Hulu customer service?
Hulu customer service is available 24/7.
How do I subscribe to Hulu or modify my existing subscription?
You can subscribe to Hulu or modify your existing subscription through its website or by contacting Hulu customer service at (310) 571-4700.
Can I cancel my Hulu subscription, and what is the process?
Yes, you can cancel your Hulu subscription at any time. The cancellation process can usually be done online through your account settings, or you can contact Hulu customer service at (310) 571-4700 for assistance.
What is Hulu's policy for refunds or credits?
Hulu’s refund and credit policies may vary depending on the circumstances. It’s best to review their terms of service or contact customer at (310) 571-4700 service for specific inquiries.
How do I report a technical issue or problem with streaming on Hulu?
You can report technical issues or streaming problems to Hulu customer service through its website or by phone at (310) 571-4700.
Are there parental controls available on Hulu, and how do I set them up?
Yes, Hulu offers parental controls that allow you to restrict content based on ratings. You can set up parental controls through your account settings on the Hulu website or app.
What devices are compatible with Hulu, and how can I troubleshoot compatibility issues?
Hulu is compatible with various devices, including smartphones, tablets, smart TVs, gaming consoles, and streaming media players. If you encounter compatibility issues, you can troubleshoot them through Hulu’s website or by contacting customer service at (310) 571-4700.
How to get professional help with your Hulu problem
If you need help with Hulu, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.