Hulu

Hulu is a subscription-based streaming service offering a wide range of TV shows, movies, and original content. It provides both live and on-demand streaming, with content from various networks and studios.

Telephone
Main : (855) 738-6978
Mailing address
2500 Broadway, Fl 2
Santa Monica, CA 90404
Website
hulu.com/welcome

What you need to know about Hulu

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Hulu

Try self-service first

Use our proven resolution methods, or Hulu’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Hulu customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Lauren Tempest
General Manager
Secondary
April Carretta
Senior Vice President, Direct-to-Consumer, Platform Distribution and Technology
Chief Executive
Joe Earley
Chief Executive Officer

Hulu customer service policies

Hulu's Ads Policy outlines how and when advertisements are shown during content streaming and explains options for ad-free experiences.

Hulu loyalty program

Hulu does not currently offer a formal loyalty program for its subscribers.

Frequently asked questions about Hulu customer service

The Walt Disney Company owns Hulu customer service.
Yes, you can access the online contact form here.
Hulu customer service is available 24/7.
You can subscribe to Hulu customer service or modify your existing subscription through its website or by contacting Hulu customer service at (310) 571-4700.
Yes, you can cancel your Hulu customer service subscription at any time. The cancellation process can usually be done online through your account settings, or you can contact Hulu customer service at (310) 571-4700 for assistance.
Hulu's customer service refund and credit policies may vary depending on the circumstances. It's best to review their terms of service or contact customer at (310) 571-4700 service for specific inquiries.
You can report technical issues or streaming problems to Hulu customer service through its website or by phone at (310) 571-4700.
Yes, Hulu customer service offers parental controls that allow you to restrict content based on ratings. You can set up parental controls through your account settings on the Hulu website or app.
Hulu customer service is compatible with various devices, including smartphones, tablets, smart TVs, gaming consoles, and streaming media players. If you encounter compatibility issues, you can troubleshoot them through Hulu's website or by contacting customer service at (310) 571-4700.

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