Diamond Resorts International, Inc. operates in the hospitality and vacation ownership industry in the continental United States, Hawaii, Canada, Mexico, the Caribbean, Central America, South America, Europe, Asia, Australia, New Zealand, and Africa. The company operates in two segments, Hospitality and Management Services, and Vacation Interest Sales and Financing. It is owned by Hilton Grand Vacations
Responsiveness rating
What you need to know about Diamond Resorts
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Diamond Resorts
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
10600 W Charleston Blvd.
Las Vegas, NV 89135
https://www.diamondresorts.com
Phone Contacts
Main: (702) 684-8000
Customer Service: ( 877) 787-0906
Toll Free: (800) 438-2929
Customer service finance: (800) 205-7555
Customer service for club membership: (877) 374-2582
Europe: +44 (0) (800)358-6991
Email Contacts
[email protected]
[email protected]
Email form
Social Media Contacts
Executive Contacts
Primary Contact
Stan Soroka
Executive Vice President and Chief Customer Officer for Hilton Grand Vacations
10600 W Charleston Blvd.
Las Vegas, NV 89135
[email protected]
Chief Executive
Mark Wang
President and CEO , Hilton Grand Vacations
10600 W Charleston Blvd.
Las Vegas, NV 89135
[email protected]
