Diamond Resorts International, Inc. operates in the hospitality and vacation ownership industry in the continental United States, Hawaii, Canada, Mexico, the Caribbean, Central America, South America, Europe, Asia, Australia, New Zealand, and Africa. The company operates in two segments, Hospitality and Management Services, and Vacation Interest Sales and Financing. It is owned by Hilton Grand Vacations
How to reach a person at Diamond Resorts
Main: (702) 684-8000
Customer Service: ( 877) 787-0906
Toll Free: (800) 438-2929
Diamond Resorts International Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Diamond Resorts
We receive few complaints about Diamond Resorts. Here’s a story about a customer struggling to get out of her timeshare.
How to resolve a problem with Diamond Resorts
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Diamond Resorts’s mailing address
10600 W Charleston Blvd.
Las Vegas, NV 89135
Diamond Resorts’s executive customer service contacts
Primary Contact
Stan Soroka
Executive Vice President and Chief Customer Officer for Hilton Grand Vacations
10600 W Charleston Blvd.
Las Vegas, NV 89135
Stan_Soroka@hgvc.com
Chief Executive
Mark Wang
President and CEO, Hilton Grand Vacations
10600 W Charleston Blvd.
Las Vegas, NV 89135
mark_wang@hgvc.com
What is the phone number for Diamond Resorts?
Call Diamond Resorts customer service hotline at (877) 311-9466. Its operating hours are as follows:
– Monday and Tuesday: 9 a.m. to 9 p.m. Eastern time.
– Wednesday to Friday: 9 a.m. to 8 p.m. Eastern time
– Saturday: 10 a.m. to 8 p.m. Eastern time
For questions regarding club membership, call (800) 205-7555 and (877) 374-2582.
What Diamond Resorts are in the U.S. collection?
The Diamond Resorts U.S. Collection consists of several resorts located throughout the country.
What company took over Diamond Resorts?
Hilton Grand Vacations Inc. (HGV) acquired Diamond Resorts.
Where is the headquarters for Diamond Resorts?
The headquarters of Diamond Resorts is in Las Vegas, Nevada.
How to get professional help with your Diamond Resorts International problem
If you need help with Diamond Resorts International, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
