Diamond Resorts Customer Service Contacts

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Diamond Resorts International, Inc. operates in the hospitality and vacation ownership industry in the continental United States, Hawaii, Canada, Mexico, the Caribbean, Central America, South America, Europe, Asia, Australia, New Zealand, and Africa. The company operates in two segments, Hospitality and Management Services, and Vacation Interest Sales and Financing.  It is owned by Hilton Grand Vacations 

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What you need to know about Diamond Resorts

We receive few complaints about Diamond Resorts. Here's a story about a customer struggling to get out of the timeshare.

How to resolve a problem with Diamond Resorts

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.


10600 W Charleston Blvd.
Las Vegas, NV 89135

Phone Contacts

Main: (702) 684-8000
Customer Service: ( 877) 787-0906
Toll Free: (800) 438-2929

Customer service finance: (800) 205-7555
Customer service for club membership: (877) 374-2582

Europe:  +44 (0) (800)358-6991

Email Contacts

[email protected]
[email protected]

Email form

Social Media Contacts


Executive Contacts

Primary Contact
Stan Soroka
Executive Vice President and Chief Customer Officer for Hilton Grand Vacations
10600 W Charleston Blvd.
Las Vegas, NV 89135
[email protected]

Chief Executive
Mark Wang
President and CEO , Hilton Grand Vacations
10600 W Charleston Blvd.
Las Vegas, NV 89135
[email protected]

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