Deutsche Bahn is a German railway company. Headquartered in Berlin, it is a private joint-stock company (AG), with the Federal Republic of Germany being its single shareholder. It carries about two billion passengers each year.
Potsdamer Platz 2
Berlin, Germany 10785
https://www.bahn.com/en/view/index.shtml
Phone Contacts
Customer Service: 001 (0) 646 88 33 264
Email Contacts
fahrkartenservice@bahn.de
Customer Service Resources
Passengers’ rights claim form
The form must be sent to the following address:
Servicecenter Fahrgastrechte
60647 Frankfurt am Main
Deutschland
Social Media Contacts
Facebook
Twitter
Executive Contacts
Primary Contact
Christian Lamschik
Senior Manager Customer Service
Potsdamer Platz 2
Berlin, Germany 10785
Christian.Lamschik@deutschebahn.de
Secondary Contact
Berthold Huber
Member of the Management Board of Deutsche Bahn AG for Passenger Transport
Potsdamer Platz 2
Berlin, Germany 10785
berthold.huber@deutschebahn.de
Chief Executive
Dr. Richard Lutz
Potsdamer Platz 2
Berlin, Germany 10785
Richard.Lutz@deutschebahn.de
Last updated: January 29, 2020.
NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.
If you’re having a problem with a company, please consider using our proven strategies for a resolution. Do not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.
Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.
Do you have company contacts you’d like to share with us? Please use this form.
Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.
We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.
Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.
