CenturyLink is an American multinational communications company headquartered in Monroe, Louisiana. It provides communications and data services to residential, business, governmental and wholesale customers.

100 CenturyLink Dr.
Monroe, LA 71203

Phone Contacts

Main: (318) 388-9000
Customer Service: (866) 642-0444
Toll Free: (800) 788-3600
International: +1-646-564-2845

Call from a Vonage Phone Number

Dial 1-732-944-0000 to contact Customer Care toll-free from any Vonage phone number in any country.

Call from a non-Vonage Phone Number

Dial +1-646-564-2845, provide your name and phone number and request a return call. Inform the representative you are calling from an international number without toll-free calling service.

Email Contacts

[email protected]

Online email form

Social Media Contacts


Executive Contacts

Primary Contact
Stephanie Polk
Vice President of Customer Advocacy
100 CenturyLink Dr.
Monroe, LA 71203
[email protected]

Secondary Contact
Richard Batelaan
Executive Vice President of North America Operations
100 CenturyLink Dr.
Monroe, LA 71203
[email protected]

Maxine Moreau
President, Consumer Markets
100 CenturyLink Dr.
Monroe, LA 71203
Ma[email protected]

Chief Executive
Jeff Storey
100 CenturyLink Dr.
Monroe, LA 71203
[email protected]

Last updated: January 29, 2020.

NOTE: As a service to our readers, we post the names, numbers and email addresses of executives responsible for customer service at major companies.

If you’re having a problem with a company, please consider using our proven strategies for a resolutionDo not simply write to the CEO or send your request to all the executives at once. This could severely limit your ability to resolve your issue. Rather, start with the primary contact and then work your way down the list.

Can’t find a company? You can either send us a request for research help or use our proven research strategies to track down the information you need.

Do you have company contacts you’d like to share with us? Please use this form.

Bouncing emails or disconnected phone numbers? You can report inaccurate or out-of-date information here.

We rely on our volunteer researchers to find the information in this database. If you’d like to help, please send us a note.

Can’t fix a problem yourself? Contact our advocates through this form. We’re happy to assist.

DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. If you detect any omissions, misstatements or errors, please contact us immediately.