The Wall Street Journal is an American, English-language international daily newspaper which focuses on news as it relates to the business world. The WSJ, also available in Asian and European editions, is published by Dow Jones & Company, a division of News Corp.
Responsiveness rating
What you need to know about Wall Street Journal
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Wall Street Journal
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
1211 Avenue of the Americas
New York, NY 10036
https://www.wsj.com/
Phone Contacts
Main: (609) 514-0870
Customer Service: (800) 568-7625
International: 1-609-514-0870
Monday – Friday: 7am to 10pm ET
Saturday: 7am to 5pm ET
Email Contacts
[email protected]
[email protected]
Social Media Contacts
Executive Contacts
Primary Contact
Thom San Filippo
Vice President, Customer Service
1211 Avenue of the Americas
New York, NY 10036
[email protected]
Secondary Contact
Suzi Watford
Executive Vice President
1211 Avenue of the Americas
New York, NY 10036
[email protected]
Matt Murray
Editor in Chief
1211 Avenue of the Americas
New York, NY 10036
[email protected]
Chief Executive
Almar Latour
Chief Executive Officer and Publisher
1211 Avenue of the Americas
New York, NY 10036
[email protected]
This contact was published on December 1, 2015 and updated on July 3, 2023.