Wall Street Journal Customer Service Contacts

make a correction

The Wall Street Journal is an American, English-language international daily newspaper which focuses on news as it relates to the business world. The WSJ, also available in Asian and European editions, is published by Dow Jones & Company, a division of News Corp.

Responsiveness rating

rating
3/5

What you need to know about Wall Street Journal

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Wall Street Journal

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

1211 Avenue of the Americas
New York, NY 10036
https://www.wsj.com/


Phone Contacts

Main: (609) ­514-­0870
Customer Service: (800) 568-7625
International: 1-609-514-0870

Monday – Friday: 7am to 10pm ET
Saturday: 7am to 5pm ET


Email Contacts

[email protected]
[email protected]


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Thom San Filippo
Vice President, Customer Service
1211 Avenue of the Americas
New York, NY 10036
[email protected]

Secondary Contact
Suzi Watford
Executive Vice President
1211 Avenue of the Americas
New York, NY 10036
[email protected]

Matt Murray
Editor in Chief
1211 Avenue of the Americas
New York, NY 10036
[email protected]

Chief Executive
Almar Latour
Chief Executive Officer and Publisher
1211 Avenue of the Americas
New York, NY 10036
[email protected]