Wall Street Journal

The Wall Street Journal is an American daily newspaper.

Telephone
Main : (609) ­514-­0870
Customer service : (800) 568-7625
Email
Mailing address
1211 Avenue of the Americas
New York, NY 10036
Website
wsj.com

What you need to know about Wall Street Journal

We receive few complaints about the Wall Street Journal. The company didn't deliver the newspaper as promised.

How to resolve a problem with Wall Street Journal

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Wall Street Journal customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Thom San Filippo
Vice President, Customer Service
Secondary
Suzi Watford
Executive Vice President
Chief Executive
Almar Latour
Chief Executive

Frequently asked questions about the Wall Street Journal

The Wall Street Journal is published by Dow Jones and Company, a division of News Corp.
Yes, you can find the online contact form here.
Call (800) 568-7625 or email support@wsj.com.
Yes, call +1-609-514-0870.
Monday to Friday 7 a.m. to 10 p.m. and Saturday 7 a.m. to 5 p.m. (all times Eastern).
No, the Wall Street Journal is also available in Asian and European editions.

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