Wall Street Journal Customer Service Contacts

The Wall Street Journal is an American daily newspaper.

How to reach a person at the Wall Street Journal

Customer service: (800) 568-7625

Wall Street Journal Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about the Wall Street Journal

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with the Wall Street Journal

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Wall Street Journal mailing address

1211 Avenue of the Americas
New York, NY 10036

Wall Street Journal social media channels

X


Wall Street Journal executive customer service contacts

Primary Contact
Thom San Filippo
Vice President, Customer Service
1211 Avenue of the Americas
New York, NY 10036
t.sanfilippo@dowjones.com

Secondary Contact
Suzi Watford
Executive Vice President
1211 Avenue of the Americas
New York, NY 10036
suzi.watford@wsj.com

Chief Executive
Almar Latour
1211 Avenue of the Americas
New York, NY 10036
almar.latour@wsj.com

Frequently asked questions about the Wall Street Journal

Who publishes the Wall Street Journal?

The Wall Street Journal is published by Dow Jones & Company, a division of News Corp.

Does the Wall Street Journal have an online contact form?

Yes, you can find the online contact form here.

How can I contact the Wall Street Journal's customer service?

Does the Wall Street Journal have an international telephone number?

Yes, call +1-609-514-0870.

When can I contact the Wall Street Journal customer service?

Monday to Friday 7 a.m. to 10 p.m. and Saturday 7 a.m. to 5 p.m. (all times Eastern).

Is the Wall Street Journal only available in the U.S.?

No, the Wall Street Journal is also available in Asian and European editions.

How to get professional help with your Wall Street Journal problem

If you need help with Wall Street Journal, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help