Barnes & Noble Customer Service Contact Support Via Phone Email Exec Contacts

The primary services of Barnes and Nobles include selling various types of magazines and books, from paperbacks, children’s books, gifts, music, movies, novels, toys, games, including a cafe which serves Starbucks Coffee.

Responsiveness rating

3/5

Barnes & Noble often responds to customer feedback or third parties. Executives do not try to hide from customers but they do not welcome direct customer feedback and often reroute it to an assistant or to an executive customer service department. Here's more information about the Elliott Responsiveness Ratings.

What you need to know about Barnes & Noble

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Barnes & Noble

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.