Condor Airlines Customer Service Contacts

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Condor (Condor Flugdienst GmbH) is Germany’s third largest commercial airline based on fleet size and passengers flown. Based in Frankfurt, it operates scheduled flights to leisure destinations in the Mediterranean, Asia, Africa, North and South America and the Caribbean. It is a subsidiary of the British Thomas Cook Group, but still partners with its former parent the German Lufthansa Group through the use of the Lufthansa Group’s Miles & More program.

Responsiveness rating

rating
3/5

What you need to know about Condor Airlines

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Condor Airlines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Address

Condor Platz

Frankfurt am Main , Germany D-60549
http://www.condor.com


Phone Contacts

Toll Free: 1 (866) 960-7915
International: +49 (0) 6171 6988920

Toll free number available 24/7 (USA and Canada)

Additional Contact Phone Numbers


Email Contacts

[email protected]
[email protected]

Customer complaints, luggage loss or damage form

Contact Form


Social Media Contacts

Facebook
Twitter


Executive Contacts

Primary Contact
Cathrin Goettelmann
General Manager Customer Care
Condor Platz
Frankfurt am Main
Germany D-60549
[email protected]

Secondary Contact
Rainer Kroepke
Director of Customer Service
Condor Platz
Frankfurt am Main, Germany D-60549
[email protected]

Christian Schmitt
Managing Director Condor Flugdienst
Condor Platz
Frankfurt am Main, Germany D-60549
[email protected]

Chief Executive
Ralf Teckentrup
CEO
Condor Platz
Frankfurt am Main, Germany D-60549
[email protected]