You can check-in online through the "manage my booking" section on the P&O Cruises website. Here, you can also print your boarding passes and luggage labels.
The cancellation policy varies depending on the fare type and how far in advance you cancel. It's best to check the specific terms and conditions related to your booking or contact customer service for detailed information.
You can manage your booking online via the "manage my booking" section on the P&O Cruises website or by calling customer service at +44-344-338-8635 or email customerservices@pocruises.com. This includes making payments, updating personal details, and adding extras like shore excursions.
You should inform P&O Cruises of any special dietary or accessibility needs at the time of booking or as soon as possible by contacting customer service. They can make arrangements to accommodate your requirements.
Report any lost items to the guest services desk onboard as soon as you notice the item is missing. If you realize you've lost something after your cruise, contact P&O Cruises' customer service. Call +44-344-338-8635 or email customerservices@pocruises.com.
P&O Cruises' loyalty program, the Peninsular Club, rewards frequent cruisers with points based on the number of nights sailed. Points can be used for benefits such as onboard discounts, priority boarding, and invitations to special events. You can check your points balance and benefits through the "manage my booking" section online.
Yes, P&O Cruises offers travel insurance options that can be purchased during the booking process or added later through the "manage my booking" section or by contacting customer service. Call +44-344-338-8635 or email customerservices@pocruises.com.
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published November 17, 2015. Updated August 9, 2025.
