Allegiant Customer Service Contacts

Allegiant Air is an American low-cost airline that operates scheduled and charter flights.

How to reach a person at Allegiant

Customer service:  (702) 505-8888

Allegiant Responsiveness rating


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What you need to know about Allegiant

The airline is known for its extra fees and bare-bones customer service.

How to resolve a problem with Allegiant

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Allegiant mailing address

1201 N. Town Center Drive
Las Vegas, NV 89144

Allegiant social media channels


Allegiant executive customer service contacts

Primary Contact
Michael Sullivan
Vice President Customer Experience
1201 North Town Center Drive
Las Vegas, NV 89144
[email protected]
(702) 963-9102

Secondary Contact
Scott DeAngelo
Executive Vice President u0026 Chief Marketing Officer
1201 North Town Center Drive
Las Vegas, NV 89144
[email protected]
(702) 830-8791

(702) 851-7300 HQ

Drew Wells
Chief Revenue Officer Senior VP, Revenue Planning
1201 North Town Center Drive
Las Vegas, NV 89144
[email protected]
(702) 830-8152

Chief Executive
Gregory Clark Anderson
1201 North Town Center Drive
Las Vegas, NV 89144
[email protected]
(702) 830-8520

Frequently asked questions about Allegiant

How can I contact Allegiant customer service?

What are Allegiant customer service operating hours?

Allegiant is available 24/7.

Can I cancel my booking?

To cancel your booking with Allegiant Air, you can follow these steps:


  • Visit the official Allegiant Air website.
  • Click on the “Manage Trip” option.
  • Enter your reservation number and the passenger’s last name.
  • Select the specific flight you want to cancel.
  • Click on the “Cancel” option.
  • If there’s any cancellation fee, make the payment and confirm the cancellation.


  • Cancel your booking by calling Allegiant’s customer service line at (702) 505-8888.

How can I get a refund from Allegiant?

If you’re looking to get a refund from Allegiant Air, here are the key points to remember:

  1. 24-Hour Refund: If you cancel your booking within 24 hours of making it and it’s more than seven days before your departure, Allegiant is required to offer you a full refund. However, outside of this 24-hour window, Allegiant’s policy does not allow for any refunds.
  2. Cancellation Voucher: If you need to cancel an Allegiant flight more than seven days before your departure, you can receive a voucher to use toward a future flight. To qualify, you must pay a fee, which has been temporarily reduced to $25 per segment due to the COVID-19 pandemic. This voucher is valid for travel within one year from your original booking date.
  3. Trip Flex Option: Consider purchasing Trip Flex when booking your flight to avoid change and cancellation fees altogether. With Trip Flex, you can change or cancel your reservation once without any fees, up to one hour before departure. Trip Flex is available as part of bundles or as a stand-alone option during the booking process.

Remember, Allegiant’s refund policy is straightforward: refunds are only available if you meet the requirements within 24 hours of booking. While the cancellation policy isn’t very flexible, it’s essential to plan ahead and explore options like Trip Flex to make the most of your travel experience with Allegiant Air.

How to get professional help with your Allegiant problem

If you need help with Allegiant, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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