Tesla, Inc. is an American automotive and energy company based in Palo Alto, California. The company specializes in electric car manufacturing and, through its SolarCity subsidiary, solar panel manufacturing.
Responsiveness rating
What you need to know about Tesla
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Tesla
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting the company directly.
Address
3500 Deer Creek Road
Palo Alto, CA 94304
https://www.tesla.com/
Phone Contacts
Main: 650-681-5100
Customer Service: 888-518-3752
International: 888-518-3752
Fax: 650-681-5101
Email Contacts
Social Media Contacts
Executive Contacts
Primary Contact
Zach Kirkhorn
Chief Financial Officer
3500 Deer Creek Road
Palo Alto, CA 94304
650-681-5100
[email protected]
Secondary Contact
Jerome Guillen
Vice President Trucks and Programs
3500 Deer Creek Road
Palo Alto, CA 94304
[email protected]
Chief Executive
Elon Musk
3500 Deer Creek Road
Palo Alto, CA 94304
650-681-5100
[email protected]
This contact was published on July 25, 2019 and updated on August 29, 2023.
