Tesla, Inc. is an American automotive and energy company based in Palo Alto, California. The company specializes in electric car manufacturing and, through its SolarCity subsidiary, solar panel manufacturing.
How to reach a person at Tesla
Main: 650-681-5100
Customer Service: 888-518-3752
International: 888-518-3752
Fax : 650-681-5101
Tesla Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Tesla
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Tesla
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Tesla’s mailing address
3500 Deer Creek Road
Palo Alto, CA 94304
https://www.tesla.com/
Tesla ‘s executive customer service contacts
Primary Contact
Zach Kirkhorn
Chief Financial Officer
3500 Deer Creek Road
Palo Alto, CA 94304
zkirkhorn@tesla.com
650-681-5100
Secondary Contact
Jerome Guillen
Vice President Trucks and Programs
3500 Deer Creek Road
Palo Alto, CA 94304
jguillen@teslamotors.com
Chief Executive
Elon Musk
3500 Deer Creek Road
Palo Alto, CA 94304
elonmuskoffice@teslamotors.com
650-681-5100
Does Tesla have roadside assistance?
To get roadside assistance through your Tesla app:
- Open the app and tap on ‘Roadside.’
- Choose the problem(s) your vehicle has.
- Confirm any extra details about your request.
- Tap ‘Request help.’
How do I contact Tesla power?
You can contact Tesla Powerwall and Powerpack support by calling (877) 961-7652 or by visiting its support page on the Tesla website.
Where is Tesla's headquarters address?
Tesla’s headquarters is located at 1 Tesla Road, Austin, TX 78725, USA.
What is the phone number for Tesla Finance?
The phone number for Tesla Finance is (844) 837-5285.
How do I contact Tesla corporate?
You can contact Tesla corporate by calling their main line at (650) 681-5000 or by sending mail to Tesla, Inc., 1 Tesla Road, Austin, TX 78725, USA.
How to get professional help with your Tesla problem
If you need help with Tesla, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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