Tesla

Tesla, Inc. is an American automotive and energy company based in Palo Alto, California. The company specializes in electric car manufacturing and, through its SolarCity subsidiary, solar panel manufacturing.

Telephone
Main : 650-681-5100
Customer Service : 888-518-3752
Fax : 650-681-5101
Mailing address
3500 Deer Creek Road
Palo Alto, CA 94304
Website
tesla.com

What you need to know about Tesla

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Tesla

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Tesla customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Zach Kirkhorn
Chief Financial Officer
Secondary
Jerome Guillen
Vice President Trucks and Programs

Frequently asked questions about Tesla

To get roadside assistance through your Tesla app:
  1. Open the app and tap on 'Roadside.'
  2. Choose the problem(s) your vehicle has.
  3. Confirm any extra details about your request.
  4. Tap 'Request help.'
You can contact Tesla Powerwall and Powerpack support by calling (877) 961-7652 or by visiting its support page on the Tesla website.
Tesla's headquarters is located at 1 Tesla Road, Austin, TX 78725, USA.
The phone number for Tesla Finance is (844) 837-5285.
You can contact Tesla corporate by calling their main line at (650) 681-5000 or by sending mail to Tesla, Inc., 1 Tesla Road, Austin, TX 78725, USA.

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