Tesla Customer Service Contacts

Tesla, Inc. is an American automotive and energy company based in Palo Alto, California. The company specializes in electric car manufacturing and, through its SolarCity subsidiary, solar panel manufacturing.

How to reach a person at Tesla

Main: 650-681-5100

Customer Service: 888-518-3752

International:  888-518-3752

Tesla Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Tesla

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Tesla

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Tesla’s mailing address

3500 Deer Creek Road
Palo Alto, CA 94304

Tesla ‘s social media channels


Tesla ‘s executive customer service contacts

Primary Contact
Zach Kirkhorn
Chief Financial Officer
3500 Deer Creek Road
Palo Alto, CA 94304
[email protected]

Secondary Contact
Jerome Guillen
Vice President Trucks and Programs
3500 Deer Creek Road
Palo Alto, CA 94304
[email protected]

Chief Executive
Elon Musk
3500 Deer Creek Road
Palo Alto, CA 94304
[email protected]

How to get professional help with your Tesla problem

If you need help with Tesla, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help

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