E-Z Rent-A-Car

E-Z Rent-A-Car is a car rental company based in Orlando. It is owned by Advantage Rent a Car.

Telephone
Customer service : (407) 352-3131
free : (800) 277-5171
Fax :(407) 438-1096
Email
Mailing address
2003 McCoy Road Suite A
Orlando, FL 32809
Website
ez-rent-a-car.com

What you need to know about E-Z Rent-A-Car

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with E-Z Rent-A-Car

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

E-Z Rent-A-Car customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Naomi Cantera
Voice of the Customer Department Manager
Secondary
James Sutton
Senior Director Of Operations
Secondary
Paul Hemmert
Senior Vice President of Operations
Chief Executive
Scott Davido
Chief Executive

Frequently asked questions about E-Z Rent-A-Car

E-Z Rent-A-Car is known for low prices, but mind the fees and vigilant damage claims.
Consumers have reported receiving charges for toll packages they opted out of at the time of rental.  Consumers have also reported receiving charges regarding cracked windshields or damages to a vehicle they have rented that do not apply to them or the car they were in possession of.  Consumers have reported vehicles were not made available to them at the time of rental after making a reservation.
Before complaining to the BBB the company has requested that customers email vocteam@advantage.com or call (407) 888-0519.
Call (800) 277-5171 or email marketing@advantage.com.
Call (407) 352-3131 or email customer.care@advantage.com.
The requirements to rent a car include:
  • A valid driver’s license.
  • Being at least 21 years old (age requirements may vary by location).
  • A major credit card in the renter’s name for the security deposit.
E-Z Rent-A-Car offers a variety of vehicles including:
  • Economy, compact and mid-size cars.
  • Full-size and luxury cars.
  • SUVs and minivans.
  • Trucks and specialty vehicles.

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