Fiji Airways

Fiji Airways, formerly Air Pacific (a trading name of Air Pacific Limited), is the flag carrier airline of Fiji. It is based in Nadi and operates international and domestic services to 10 countries and 17 cities in the Pacific region.

Telephone
Main : +679 672 0777
Customer Service : +679 6737274
Toll Free : (800) 227 4446
Email
Mailing address
Fiji Airways, PO Box 9266, Nasoso Road, Nadi Airport
Nadi, Fiji
Website
fijiairways.com/en-us

What you need to know about Fiji Airways

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Fiji Airways

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Fiji Airways customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Edwin Aisake
General Manager, Inflight Service Delivery
+679 673 7200
Secondary
Watson Seeto
Senior General Manager, Airport and Inflight Services
Chief Executive
Marc Cavaliere
Chief Commercial Officer
Chief Executive
Andre Viljoen
Managing Director and Chief Executive Officer

Frequently asked questions about Fiji Airways

If you require assistance with Fiji Airways, call (800) 227-2226.
Fiji Airways is a full-service airline that operates international services from its hubs in Fiji.
Yes, some of its tickets are refundable. Please check your ticket for restrictions.
Fiji Airways is the national carrier of Fiji, with its headquarters at Nadi International Airport.
Fiji Airways provides 24-hour assistance for reservations worldwide. You can reach out to them anytime for help.
Checked baggage allowances are included in Fiji Airways' fare types, and they vary based on fare class and route.

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