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Essential Reading

You're minutes away from confirming your dream vacation. You've selected a flight, hotel and rental car. And then you see the question: "Add travel insurance to protect your trip for just $89?

Should you buy travel insurance at checkout — or skip it?

I sold my house, so why am I still getting trash bills?

Marcy Schackne is mad. She recently waited 2½ hours at LAX just to talk to a car rental agent. After completing her paperwork, she inspected three vehicles that were "beyond dirty" before finding one suitable to drive

Car rental rage: Why everyone’s losing it at the counter right now

As the Department of Homeland Security shutdown enters its seventh week, the administration has pivoted to a controversial fix: It's deploying hundreds of Immigration and Customs Enforcement (ICE) agents to 14 major airports to plug the gaps left by unpaid TSA officers who are calling out or quitting.

Is ICE the answer to our airport security problems?

Vaughn Warriner's Apple computer gets damaged in transit when he sends it his granddaughter. Now UPS is refusing his $400 claim. Can it do that?

UPS kept my $400 after damaging my computer — can it do that?

Editorial cartoon showing a worried gray-haired man at an outdoor table at a tropical resort with palm trees and ocean in the background, looking shocked at his laptop displaying "YOUR CREDIT SCORE" with a red downward-trending arrow, illustrating how a timeshare upgrade dispute caused his credit score to drop 43 points despite following the company's payment hold instructions

Help! My Hilton downgrade has left me in limbo

Henry Pash upgraded his Hilton Grand Vacations timeshare but quickly realized he could not afford the new payments. He requested a reversal to his original agreement, and Hilton representatives told him not to make payments while they handled the issue. The reversal request dragged on for months while his account showed delinquency, dropping his credit score 43 points. Under the Fair Credit Reporting Act, companies must correct inaccurate information on credit reports promptly. Most states have timeshare laws allowing cancellation within a cooling-off period, typically 3 to 15 days after purchase.