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Elliott Report

Elliott Report

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Most Popular

Editorial cartoon showing a confused balding middle-aged man in a white shirt and tie standing on his front lawn looking up at a small light blue mini refrigerator that has been mysteriously returned to his porch steps after being picked up by FedEx, illustrating how third-party seller returns can fail in unexpected ways

Walmart told me to donate my broken refrigerator — then things got strange

Editorial cartoon showing a worried gray-haired man at an outdoor table at a tropical resort with palm trees and ocean in the background, looking shocked at his laptop displaying "YOUR CREDIT SCORE" with a red downward-trending arrow, illustrating how a timeshare upgrade dispute caused his credit score to drop 43 points despite following the company's payment hold instructions

Help! My Hilton downgrade has left me in limbo

Watercolor editorial illustration of a father in a white shirt and red tie standing with his young son who carries a backpack at an American Airlines departure gate, with an American Airlines plane visible through the window beyond the closed gate door, illustrating how families get separated when airlines pull passengers from boarding lines and document involuntary bumping as voluntary

American Airlines claims I voluntarily gave up my seat, but that’s a lie

Editorial cartoon showing an anxious traveler in a blue polo shirt grimacing as he stuffs a large purple roller suitcase into an open green airport trash can, with empty seating areas and large glass windows visible in the background, illustrating the increasing trend of travelers abandoning their luggage at airports to avoid baggage fees

The great luggage abandonment: Why travelers are ditching their bags at the airport

Ultimate Guides

When traveling, the last thing anyone wants is to face the hassle of lost luggage. This comprehensive guide offers vital information on what to do if your luggage goes missing during air travel, cruises, train journeys, or hotel stays. From understanding the rules of lost luggage claims to tips on preventing your bags from getting lost, this article is an essential resource for travelers. It covers everything from filing claims to avoiding luggage fees, ensuring your travel remains stress-free.

The ultimate guide to finding your lost luggage

Thinking about a spring break vacation? You better think fast, because the 2025 spring break travel season will be busier -- and potentially more expensive -- than ever.

Here’s your insider guide to spring break travel in 2025

The busy 2023 holiday travel season, which runs from the end of November until early January, will be one for the record books. Here's how to survive it.

Here’s your ultimate guide to holiday travel

Here's the ultimate guide to travel food, which includes advice on where to eat and how to avoid unwanted weight gain.

Eat this! The ultimate guide to travel food

Advocacy

Watercolor editorial illustration of a father in a white shirt and red tie standing with his young son who carries a backpack at an American Airlines departure gate, with an American Airlines plane visible through the window beyond the closed gate door, illustrating how families get separated when airlines pull passengers from boarding lines and document involuntary bumping as voluntary

American Airlines claims I voluntarily gave up my seat, but that’s a lie

Editorial illustration of an elderly man standing alone at the bright orange wooden door of a blue-toned classic French apartment building with wrought iron balconies, depicting Alan Nathan waiting for his missing luggage in Neuilly-sur-Seine after Luggage Forward and FedEx claimed phantom delivery

Luggage Forward promised to deliver my luggage. Instead, it delivered disappointment!

Illustration showing frustrated business class passengers standing next to their luggage while an Aer Lingus airplane flies away in the background, depicting the airline's failure to load priority-tagged baggage onto multiple consecutive flights despite tracking confirmation

Business class baggage disaster! Why is Aer Lingus ghosting us?

When Mike Welden returned his Budget rental car after his Palm Springs vacation, he thought he was done with the car. The retired social worker had enjoyed a pleasant two-week trip through California without incident. But Budget wasn't done with him. Three weeks later, Welden's credit card got dinged with a $450 cleaning fee. The company claimed their vehicle reeked of cigarette smoke.

Budget hits non-smokers with a mysterious $450 cleaning fee. Do they have to pay?

More from Elliott Confidential

  • Travelers are ignoring the advice of professionals. Here’s why that could be a mistake.
    May 11, 2026 by Christopher Elliott
    Travelers are increasingly skeptical of professional advice, ignoring travel agents who collect commissions, influencers paid by destinations, and points bloggers earning kickbacks from credit card companies. A Global Rescue survey shows 85 percent of travelers are concerned about geopolitical instability yet proceed with their plans despite the risks. Cautious skepticism is healthy when evaluating tourism-engine […]
  • Spirit Airlines’ death shows why we need better passenger protections
    May 10, 2026 by Christopher Elliott
    Tens of thousands of Spirit Airlines passengers discovered their tickets were worthless this week after the carrier collapsed. JetBlue is reportedly in financial distress and several ultralow-cost carriers including Frontier, Allegiant, and Avelo have lined up at the federal aid window. Before deregulation in 1978, Rule 240 required airlines to put stranded passengers on a […]
  • Is it safe to book a summer vacation yet?
    May 9, 2026 by Christopher Elliott
    The U.S. and Iran are reportedly close to a deal that would end the war, lift sanctions, release frozen Iranian funds, and reopen the Strait of Hormuz. Travel companies say the worst is priced in. Airbnb expects second-quarter bookings to drop one percentage point across Europe, the Middle East, Africa, and Asia Pacific. Booking Holdings […]
  • Aeromexico offered him a “free” flight change. Then it refused to give him one.
    May 8, 2026 by Christopher Elliott
    Jorrit Muller booked Aeromexico flight 335 from Puerto Vallarta to Orlando for a wedding. Three months before departure, Aeromexico shifted his flight one hour earlier, into the reception time. The airline notified him that if the new flight did not work, he could move to another at no additional cost. When he tried to use […]
  • Walmart told me to donate my broken refrigerator — then things got strange
    May 7, 2026 by Christopher Elliott
    Howard Friedman bought a beverage refrigerator from Walmart that did not get cold. After Walmart arranged a return, his replacement came from third-party seller Ca'Lefort and also failed. FedEx picked up the broken refrigerator then mysteriously delivered it back to his porch days later. Ca'Lefort refused returns without original packaging and offered only 50 percent […]

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