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Elliott Report

Elliott Report

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Most Popular

You're minutes away from confirming your dream vacation. You've selected a flight, hotel and rental car. And then you see the question: "Add travel insurance to protect your trip for just $89?

Should you buy travel insurance at checkout — or skip it?

I sold my house, so why am I still getting trash bills?

I sold my house, so why am I still getting trash bills?

Marcy Schackne is mad.  She recently waited 2½ hours at LAX just to talk to a car rental agent. After completing her paperwork, she inspected three vehicles that were "beyond dirty" before finding one suitable to drive

Car rental rage: Why everyone’s losing it at the counter right now

As the Department of Homeland Security shutdown enters its seventh week, the administration has pivoted to a controversial fix: It's deploying hundreds of Immigration and Customs Enforcement (ICE) agents to 14 major airports to plug the gaps left by unpaid TSA officers who are calling out or quitting. 

Is ICE the answer to our airport security problems?

Ultimate Guides

When traveling, the last thing anyone wants is to face the hassle of lost luggage. This comprehensive guide offers vital information on what to do if your luggage goes missing during air travel, cruises, train journeys, or hotel stays. From understanding the rules of lost luggage claims to tips on preventing your bags from getting lost, this article is an essential resource for travelers. It covers everything from filing claims to avoiding luggage fees, ensuring your travel remains stress-free.

The ultimate guide to finding your lost luggage

Thinking about a spring break vacation? You better think fast, because the 2025 spring break travel season will be busier -- and potentially more expensive -- than ever.

Here’s your insider guide to spring break travel in 2025

The busy 2023 holiday travel season, which runs from the end of November until early January, will be one for the record books. Here's how to survive it.

Here’s your ultimate guide to holiday travel

Here's the ultimate guide to travel food, which includes advice on where to eat and how to avoid unwanted weight gain.

Eat this! The ultimate guide to travel food

Advocacy

When Mike Welden returned his Budget rental car after his Palm Springs vacation, he thought he was done with the car. The retired social worker had enjoyed a pleasant two-week trip through California without incident. But Budget wasn't done with him. Three weeks later, Welden's credit card got dinged with a $450 cleaning fee. The company claimed their vehicle reeked of cigarette smoke.

Budget hits non-smokers with a mysterious $450 cleaning fee. Do they have to pay?

Kristen Rodriguez thought she had scored a deal when she prepaid for her checked baggage on Frontier Airlines.The airline app showed a straightforward offer: $29 for each checked bag, each way, for two passengers. 

She prepaid for checked bags on Frontier. The price changed after she hit “confirm.”

american airlines

American Airlines’ disappearing act: how a confirmed first-class seat vanished

booking.com issues

Her hotel canceled by “mistake,” but Booking.com billed her anyway. Now what?

More from Elliott Confidential

  • Your airline is lying to you about fuel surcharges
    April 19, 2026 by Christopher Elliott
    Airlines sure have a funny way of saying thank you.  After you spend years obsessively funneling every purchase through their co-branded credit cards and sitting in its cramped economy class seats, you finally go to redeem your "free" flight—only to find a $1,400 bill waiting for you at checkout.
  • Should we allow United and American to merge?
    April 18, 2026 by Christopher Elliott
    The United Airlines–American Airlines merger everyone feared may actually be happening. United Airlines CEO Scott Kirby reportedly met with administration officials at the White House in February to float an audacious proposal: a combination with American Airlines.
  • Travel warning: Credit card cloning is back, but here’s how to stop it
    April 17, 2026 by Christopher Elliott
    If you thought your new credit card and a fancy RFID-blocking wallet will protect you from credit card scams when you travel, I've got some bad news for you.
  • StubHub FanProtect guarantee failed. Here’s how one buyer fought back.
    April 16, 2026 by Christopher Elliott
    When Jeff Balesh buys tickets to see Eric Clapton in Philadelphia, he believes StubHub’s FanProtect Guarantee will give him peace of mind. It doesn't. Will it ruin his 24th wedding anniversary plans?
  • Airbnb charged me for a nonexistent Beverly Hills rental. Where’s my refund?
    April 15, 2026 by Christopher Elliott
    William Marell books an apartment in Beverly Hills through Airbnb and quickly discovers the address doesn’t exist. Then Airbnb hits his card with another $7,080, cancels his account, and leaves him chasing case numbers and closed tickets.

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