Getting a surprise hotel smoking fee reversed isn’t easy — even if you’re a non-smoker like Kelsey Russell. Or a determined consumer advocate. But it can be done. Here’s how!
Category: Answers
United Airlines flight credit: How to make the most of it after the pandemic
The clock is ticking on Bernadine Fong’s sizable United Airlines flight credit, which she acquired during the pandemic. Around this time last year, she booked two business class tickets to Europe for a dream vacation. But that was before the coronavirus ruined everyone’s summer plans for 2020.
With the pandemic entering year two, Fong worries her nearly $11,000 flight credit with United Airlines is in jeopardy. Now she wants to know what to do to make sure to make the most of it before it expires. (Last updated Sept. 10, 2021)
Credit card disputes: How to use them in the right way
During the pandemic, many frustrated travelers have filed credit card disputes, hoping to fast-track refunds. Petra Murdrock was one of those consumers. However, her misunderstanding of the limitations of the chargeback process almost led to a $1,000 loss.
That is until the Elliott Advocacy team got involved.
How to rent a vacation home: the ultimate guide
Renting a home or apartment for your next trip has a lot of benefits. You get your own place with a living room, private kitchen and multiple bedrooms. Also, you don’t have to share the place with 400 other people — unless you throw a big party. But when it comes to how to rent a vacation home, most travelers don’t have any idea where to start.
Here’s how to do it.
How to rent a car: the ultimate guide
Renting a car can be complicated. From fees to fuel purchase options, the process is enough to confuse even the most experienced traveler. But let’s keep it simple. Here’s your ultimate guide on how to rent a car. (last updated Jan 2021)
You can get banned from Facebook — permanently. This is how
Can you get banned from Facebook forever? The answer is most certainly “yes.”
Many former Facebook users have recently found this out the hard way. Jason Birch is just one of tens of thousands of bewildered people who have ended up on the outside looking into Facebook. The social media giant won’t tell him why he’s permanently banished, but Birch thinks he knows where he went wrong. He says he’s learned from his “little” mistake and would like Facebook to lift the ban and accept his apology. And he’s not prepared to take no for an answer.
But is there any way back into the Facebook community after you’ve been banned?
This is how to deal with the Transportation Security Administration
For many air travelers, the Transportation Security Administration (TSA) screening is the most dreaded part of the journey.
It’s not the full-body scanners or the threat of a pat-down. It’s the risk of a COVID-19 infection at the hands of a TSA employee. Thousands of TSA workers have contracted the virus and several have died, according to the agency.
The ultimate guide for booking and taking a tour
If you’re thinking of visiting a faraway place, a tour may be an ideal choice. But don’t go anywhere without this ultimate guide for booking and taking a tour.
Everything you need to know about planning a trip
There are a few basic things you have to know about booking travel. Here’s your ultimate guide to planning a trip.
Will travel insurance protect you during the coronavirus outbreak?
David Klement wants to know if his travel insurance will protect him during the coronavirus outbreak. Specifically, could it get him a full $15,506 refund for his Grand Circle Travel tour of India?
The question — “Will travel insurance protect me during the coronavirus outbreak?” — is driving travelers a little crazy during the pandemic. After all, they bought travel insurance believing it would fully protect them. And by “fully protect,” they mean being made whole if something catastrophic happened.
And then something catastrophic happened. (Reprint)
