Don’t become a victim of delay rage this summer. Here’s how.
If the click of the public announcement system in the boarding area is all it takes to make your heart skip a beat, maybe you’re susceptible to this summer’s travel epidemic: delay rage.
Airline Problems
The Elliott Advocacy team mediates hundreds of cases between passengers and airlines every year. These are the tales of those troubled consumers who contact us with their airline problems.
Do overweight passengers deserve a bigger seat on a plane?
On a recent flight from Phoenix to London, Gerri Hether found herself seated next to an overweight passenger — so overweight that he couldn’t fit into his seat.
A 20 percent credit for my American Airlines tickets? That’s insane!
What if you cancel your American Airlines tickets and your travel agent hands you a voucher that only covers 20 percent of a new fare? That’s the strange situation in which Michelle Crespo found herself.
