travel problems

The travel problems category at Elliott Advocacy covers a wide range of travel-related troubleshooting. We mediate all types of issues that a traveler might encounter.

Andrew Dupuy made a “little” mistake when he returned his recent car rental in Seattle. He says an innocent oversight caused him to drop the vehicle off at the wrong place. Only after it was too late to fix the problem did he see the shocking price tag of his error.

Now Dupuy is asking if he’s really stuck with the $951 penalty the car rental company charged for this mistake.

Can we help? Read more “Is this really a $951 car rental mistake?!”

Where is this traveler’s Rui resort credit? It seems like a simple question — so what’s going on here? Read more “My Rui resort credit is missing in action. Help!”

Now it’s time to reveal the most ridiculous hotel theft accusation ever: pillow thievery at a two-star hotel.

During his stay at a Quality Inn, it never crossed Tim Kendall’s mind to steal the mediocre pillows in his room. But that didn’t stop the manager of this franchised property from branding the elderly man a pillow thief. And you won’t believe the outrageous value that this guy placed on two standard pillows.  Read more “Here it is: the most ridiculous theft accusation by a hotel”