What if you made the worst booking mistake ever — and realized just moments too late?
Lori Karasek did just that. This novice traveler intended to book a relaxing all-inclusive beachfront hotel in Jamaica for her son and herself. But she accidentally ended up with a nonrefundable, landlocked business hotel that forbids children — located one hour from the beach. Read more “Here it is: The worst booking mistake I’ve ever seen”
Franklin Wu just experienced the most bizarre vacation rental problem I’ve ever seen. He prepaid $9,000 for a four-month apartment rental in Switzerland. And although VRBO shared rentals aren’t allowed, suddenly in the middle of the night, the host made it clear she wasn’t leaving. So he did.
But why did VRBO let the host keep his $9,000?
Read more “Here it is: The most ridiculous vacation rental problem I’ve ever seen”
Cindy Baker thought she understood how to use Venmo. She didn’t. Her confusion about the money transfer app led her to send $1,300 from her bank account directly to a virtual stranger. And that person refuses to return it.
Read more “This is how she quickly lost $1,300 to a stranger on Venmo! (2019 update)”
Phil Huffman says he had a hotel refund coming his way for his stay at the Holiday Inn San Antonio-Downtown on Market Square. It just wasn’t coming fast enough.
You’ll never believe what he did next. Read more “His hotel refund was approved. So why did he do this?”
If you have a tight flight connection — but one that adheres to the published minimum connection time — will your airline take care of you if you still miss your flight? For Stephanie Mendenhall, the answer was “no.” Read more “She relied on the minimum connection times. That was a mistake”
Maybe you’ve taken an international cruise without a passport and it was smooth sailing all the way. But you might want to consider Earl Wentzel’s troubling tale before booking your next maritime adventure. Read more “This is what happens when you miss your cruise without a passport”
When a couple is involuntarily removed from their cruise halfway around the world, does the cruise line owe them compensation?
That’s William Coates’ question. Holland America booted him and his wife from the Westerdam in Korea just days into their 14-day cruise. Now he’s out thousands of dollars and he wants Holland America to pay. Read more “This is how they got removed from their cruise (with no refund)”