Here it is: The worst booking mistake I’ve ever seen

What if you made the worst booking mistake ever — and realized just moments too late?

Lori Karasek did just that. This novice traveler intended to book a relaxing all-inclusive beachfront hotel in Jamaica for her son and herself. But she accidentally ended up with a nonrefundable, landlocked business hotel that forbids children — located one hour from the beach. Read more “Here it is: The worst booking mistake I’ve ever seen”

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Here it is: The most ridiculous vacation rental problem I’ve ever seen

Franklin Wu just experienced the most bizarre vacation rental problem I’ve ever seen.  He prepaid $9,000 for a four-month apartment rental in Switzerland. And although VRBO shared rentals aren’t allowed, suddenly in the middle of the night, the host made it clear she wasn’t leaving. So he did.

But why did VRBO let the host keep his $9,000?

Read more “Here it is: The most ridiculous vacation rental problem I’ve ever seen”

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His hotel refund was approved. So why did he do this?

Phil Huffman says he had a hotel refund coming his way for his stay at the Holiday Inn San Antonio-Downtown on Market Square. It just wasn’t coming fast enough.

You’ll never believe what he did next. Read more “His hotel refund was approved. So why did he do this?”

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She relied on the minimum connection times. That was a mistake

If you have a tight flight connection — but one that adheres to the published minimum connection time — will your airline take care of you if you still miss your flight? For Stephanie Mendenhall, the answer was “no.” Read more “She relied on the minimum connection times. That was a mistake”

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This is what happens when you miss your cruise without a passport

Maybe you’ve taken an international cruise without a passport and it was smooth sailing all the way. But you might want to consider Earl Wentzel’s troubling tale before booking your next maritime adventure. Read more “This is what happens when you miss your cruise without a passport”

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This is how they got removed from their cruise (with no refund)

When a couple is involuntarily removed from their cruise halfway around the world, does the cruise line owe them compensation?

That’s William Coates’ question. Holland America booted him and his wife from the Westerdam in Korea just days into their 14-day cruise. Now he’s out thousands of dollars and he wants Holland America to pay. Read more “This is how they got removed from their cruise (with no refund)”

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How to end up with some really shocking roaming charges

How do you end up with some really shocking roaming charges on your next wireless bill? Just ask SuryaPrateek Surampalli, who recently ran up more than $710 in roaming fees on a trip to India. Read more “How to end up with some really shocking roaming charges”

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Is my car dealership lying to me? Here’s how to tell

This is the best time of year to buy a car. September and October are model changeover season when the new model year cars arrive — and the old ones are discounted. Not coincidentally, it’s also when more people ask: Is my car dealership lying to me? Read more “Is my car dealership lying to me? Here’s how to tell”

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This is how to easily lose $4,700 in the Beijing Tea House Scam

The Beijing Tea House Scam is one of the most well-known tourist traps around the Forbidden City. Unfortunately, Lawrence Andrews hadn’t heard of it until he had already become a $4,700 victim.  Read more “This is how to easily lose $4,700 in the Beijing Tea House Scam”

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This is how to easily avoid common holiday travel mistakes

At about this time every year, radio and TV producers ask me to go on the air and dispense travel advice. They’ll ask me how to avoid the agony of holiday travel. And at about this time every year, I really want to tell them, “It’s easy: If you want to avoid all holiday travel mistakes and hassles, stay home.” Read more “This is how to easily avoid common holiday travel mistakes”

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