Looking for advice from the Elliott Advocacy team? This is where you will find it. These are the tales from consumers who have asked for our assistance.
When the Radisson Hotel cancels a reservation made with points, a Taylor Swift fan is left in a bind to find last-minute accommodations. Learn about your rights and available options in this situation.
Always, always read the fine print.
Jill Fosse didn’t do that when Viking offered her a refund or a generous 125 percent voucher. And now she has a Viking cruise voucher problem that seems unsolvable.
If you have a tight flight connection — but one that adheres to the published minimum connection time — will your airline take care of you if you still miss your flight? For Stephanie Mendenhall, the answer was “no.”
How do you end up with some really shocking roaming charges on your next wireless bill? Just ask SuryaPrateek Surampalli, who recently ran up more than $710 in roaming fees on a trip to India.
This is the best time of year to buy a car. September and October are model changeover season when the new model year cars arrive — and the old ones are discounted. Not coincidentally, it’s also when more people ask: Is my car dealership lying to me?
At about this time every year, radio and TV producers ask me to go on the air and dispense travel advice. They’ll ask me how to avoid the agony of holiday travel. And at about this time every year, I really want to tell them, “It’s easy: If you want to avoid all holiday travel mistakes and hassles, stay home.”
If you’re buying something online during the holidays, chances are you’ll get to a point where you’ll wonder if there’s a way to easily spot fake online reviews.
Are your travel adapters and converters ready for your next vacation?
When John Gasink plugged his continuous positive airway pressure (CPAP) device into a power outlet at the Heidelberg Marriott Hotel, he was in for a shock. So were many of the hotel’s guests.
Before I bring you Joanne Phillips’ NCL complaint about her “cruise from hell,” let’s watch a quick video.
Now that vacation season is over, it’s time to start thinking about ways to improve your travel literacy — loosely defined as your ability to get around without looking like a clueless tourist — before your next trip.
