Visible is a mobile carrier that offers prepaid phone plans with unlimited data, talk, and text, using Verizon‘s network. It is a wholly-owned subsidiary of Verizon.
How to reach a person at Visible by Verizon
Main: (800) 837-4966
Visible Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Visible
We have not received any recent complaints about Visible.
How to resolve a problem with Visible
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Visible mailing address
140 West Street
6th Floor
New York, NY 10007
Visible by Verizon executive customer service contacts
Primary Contact
Alisha Rodrigues
Associate Director – Customer Experience and Product Development
140 West Street
6th Floor
New York, NY 10007
alisha.rodrigues@verizon.com
Secondary Contact
Sumana Samuk
Lead Experience Manager
140 West Street
6th Floor
New York, NY 10007
sumana.samuk@verizon.com
Chief Executive
Angie Klein
140 West Street
6th Floor
New York, NY 10007
angie.klein@verizon.com
How can I contact Visible customer service?
Call Visible customer service at (800) 837-4966 or email visible.mobile.app@visible.com.
How do I activate my Visible service?
To activate your Visible service:
- Visit the Visible website or open the Visible app.
- Follow the step-by-step instructions provided after purchasing your plan or SIM card.
- You will need to have a compatible phone or a new device for activation.
Can I change my Visible plan?
Yes, via the Visible app or website. Visible offers two main plans, and you can switch between them easily without any contract or fees.
How to get professional help with your Visible problem
If you need help with Visible, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
