Commentary

Airlines want to hide the real price of your ticket. Should the government let them?

The DOT wants to loosen the rule guaranteeing the airfare you see is the fare you pay. What each proposal would change, and how to comment before July 31.

Airlines want to hide the real price of your ticket. Should the government let them?

in this commentary

  • Since 2011, a federal rule has required that the airfare an airline shows you is the fare you actually pay, taxes and fees included, and that the total price be the most prominent number in any ad.
  • The Department of Transportation has now proposed changing that. One option would let airlines display each component of a fare as prominently as the total. The department is also weighing a full repeal.
  • The DOT frames the current standard as “unnecessarily prescriptive.” Consumer advocates counter that a price you can’t buy at is not a real price.

Remember what booking an airline ticket used to be like?

You’d find a $99 fare online—a real bargain!—and then select it. 

But wait, that fare didn’t include a “carrier-imposed surcharge.” And what’s this mandatory fuel surcharge? You also had to wait until the end of the booking process to see the taxes. 

By the time you clicked through to the checkout screen, your $99 flight cost $180. It was infuriating.

In 2011, the Department of Transportation adopted the full-fare rule, which says the price an airline shows you must be the price you pay—taxes and fees included. The airlines sued to kill it and lost. Travelers have shopped for flights with confidence ever since.

Now the government wants to jettison that standard. The DOT just proposed changing the full-fare requirement. Two options are on the table. One is bad, the other is worse. And the traveling public has already figured that out, judging by the comments piling up in the government’s inbox.

🏆 Your top comment

The present administration is systematically eliminating all protections, consumer, environmental, medical, financial, clean air, endangered species (us included), and so on. This is just one more step into a “You are on your own, you have no rights or protections, laissez faire” regime. They disregard Congress, the courts, and the Constitution. Why should they pay attention to online comments?

– AJPeabody
Read more insightful reader feedback. See all comments.

The bad proposal: weaken the full-fare advertising rule

Under current regulations, the total price must be the most prominent number in any airfare ad. Airlines can break out the taxes and fees, but they can’t display those components as prominently as the total, or in bigger type.

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The DOT calls that “unnecessarily prescriptive.” Its proposal would let airlines display each component as prominently as the total. So under that scenario, you’d see a fare display for $99 and $180 online, which could be confusing. It would also erase nine guidance documents that explain how the rule works in practice, including one that stops carriers from labeling their own surcharges as taxes.

That may sound like a typography debate, but it’s not. Once every number can have the same prominence as the true price, airlines will have a license to make the low base fare the star of the ad. The total still technically appears, but they’ll find a way of burying the real cost.

The worse proposal: eliminate the rule entirely

Buried deeper in the proposal, the DOT says it’s also considering repealing the full-fare rule “in whole.” That would mean airlines could once again advertise a fare that excludes taxes and fees altogether.

Want to know what that world looks like? Jason Rabinowitz, an aviation data journalist, showed the DOT in his comment

He priced a JetBlue flight from New York to London and found a $314 fare. The base fare was just $31. The rest was $33 in government taxes and a $250 “carrier-imposed fee” — the airline’s own invention. Without the full-fare rule, JetBlue could dangle something close to $31 in front of you. Rabinowitz warned that airlines could set base fares as low as a penny and shift the real cost into fees. 

A one-cent flight to London? Now that’s a deal—until you try to buy it.

You can’t fool the public

The comment period runs through July 31, and the early returns are about what you’d expect. Virtually every person opposes the change.

“Showing a price that you cannot purchase is deceptive,” wrote Eric Berman of Woodinville, Wash., who called the proposal “profoundly anti-consumer.”

Cheryl Voigt of Des Moines, asked one of the most important questions in the discussion: Who benefits? 

“It certainly would not be airline customers,” she wrote.

Kelly Harris of Trinity, Fla., called the proposal “a disgusting and incompetent use of government power.” Andrew Lambert of Phoenix needed just four words: “What a dumb change.”

And Andrea Gadomski-Riker of Ohio explained the real stakes: “For those of us who do not travel regularly, and have limited funds, knowing a flight’s total cost up front is vital.”

She’s right. Frequent fliers can avoid the checkout trickery. But a family that flies once a year will get ambushed by fees. 

The rest of the world is watching

The DOT proposal comes at an interesting time. On July 13, the European Union gave final approval to stronger air passenger rights, including a requirement that airlines display fares with a carry-on allowance included before booking even starts. 

Europe is forcing airlines to show more of the true cost upfront. The United States wants to let them show less.

The DOT argues the prominence rule may clash with the First Amendment, and that a 1970 tax law already covers how taxes get displayed. Maybe there’s a lawyer’s argument in there somewhere, but a regulation that lets you know what a flight costs before you buy it isn’t government overreach. It’s a thoughtful, consumer-friendly rule that prevents airlines from misrepresenting their ticket prices.

“The proposed rule presents a false choice,” says Bonnie Patten, executive director for Truth In Advertising, a nonprofit organization that advocates for clear pricing. “This is not about whether airlines may market and discuss every cost of an airline ticket. They plainly may. It’s about whether airlines may emphasize portions of the purchase price in ways that increase the likelihood consumers will be deceived regarding the total cost of transportation.”

Add your voice by July 31

There’s some good news. This isn’t a done deal yet. The DOT must consider your feedback, and there’s still time to put an end to this foolish idea. Anyone can file a comment at the Regulations.gov site (the docket number is DOT-OST-2025-0831). 

The airlines are counting on you to stay quiet, to click “book” the next time you have to buy a ticket and obediently accept its fees. Prove them wrong. The comment box is open for one more week.

Your voice matters

A rule about how airfares get displayed is up for revision, and the public comment window is open. We want to hear where you land.

  • Should the total price, taxes and fees included, always be the most prominent number when an airfare is advertised?
  • The government argues the current standard is too prescriptive and may overlap with existing law. Does that strike you as a fair reason to loosen it?
  • Would a change like this actually affect how you shop for flights, or do you always click through to the checkout total anyway?
101
Should airlines be required to show the total price, taxes and fees included, as the most prominent number in any fare ad?

The full-fare rule: what is changing and how to weigh in

A long-standing rule about airfare advertising is under review, and the public comment window is open. Here is what travelers ask most.

What is the full-fare rule?

Adopted by the Department of Transportation in 2011, it requires that an advertised airfare be the entire price a customer will pay, taxes and mandatory fees included. It also says fare components cannot be displayed as prominently as, or in larger type than, the total. Airlines challenged the rule in court and did not succeed in overturning it.

What is the DOT proposing now?

The proposal would let airlines and ticket agents display individual fare components with the same prominence as the total price, and would remove the prohibition on showing components in equal or larger size. It would also rescind nine guidance documents that explain how the rule works in practice. Separately, the department is asking for comment on whether to repeal the rule outright.

What would a full repeal actually change?

It would allow advertised fares that exclude taxes and mandatory fees. Critics point out that on some routes the base fare is a small fraction of the total, with the rest made up of taxes and a carrier-imposed surcharge, so an advertised price could look dramatically lower than what you would actually pay at checkout.

Why does the government say the rule should change?

The department describes the current prominence requirement as unnecessarily prescriptive, and raises legal questions about it, including whether compelling a particular price display sits comfortably with the First Amendment and whether an existing federal tax-advertising statute already governs how fares and taxes must be shown. Supporters of the change also frame it as reducing regulatory burden.

What do consumer advocates say?

That advertising a price nobody can actually pay is deceptive, and that the issue is not whether airlines may discuss every component of a fare, which they plainly may, but whether they may emphasize parts of the price in ways that leave travelers misled about the total. Advocates also note that occasional flyers, rather than frequent travelers, are the ones most likely to be caught out.

How does this compare with what Europe is doing?

In the opposite direction. European lawmakers recently approved an overhaul of air passenger rights that requires airlines, intermediaries, and search portals to display fares including carry-on luggage from the start of the booking process, with implementation phased in after the rules take effect. The United States is considering letting carriers show less of the total up front while Europe requires more.

How can I comment, and by when?

Anyone can file a comment through the federal rulemaking portal at Regulations.gov under docket number DOT-OST-2025-0831. Comments are due by July 31, 2026, and the department is required to consider them before issuing a final rule. For more travel coverage, see Elliott Advocacy.

what you’re saying

Some of you doubt anyone in Washington is reading the comments at all. But two of you got past that and started working out what an honest fare display would actually look like, and it turns out that is a harder question than it sounds.

Show me a price I can actually pay

KanExplore drew the line in one sentence. The fare shown prominently has to be a fare you can buy. Add-ons are fine when they are genuinely optional services you might want. They are not fine when they exist, as he put it, because the airline can and wants to trick you. That is the whole distinction the rulemaking turns on, and he got there faster than the Federal Register did.

But do not bundle everything back in

lostinlodos pushed back on the other direction this debate can run. He does not want a carry-on, a checked bag, and seat selection folded into one price. He packs a month of clothes in a single bag and travels with a backpack. And he likes paying extra for a good seat precisely because most people will not, which is how he keeps getting the seat he wants. His worry is that fixing a dishonest fare display turns into forcing everyone to buy services they do not use.

Where the two of you landed

They found the common ground, and it is the useful part of this whole thread. KanExplore separated the two systems people keep confusing: a real base fare with optional extras you choose, versus a mythical fare nobody can purchase surrounded by taxes and invented charges. One is a menu. The other is bait. lostinlodos agreed, and produced the proof from his own inbox, a major airline offering to fly him from Chicago to Australia for $99. He wants something between the European all-in model and the joke we have now: one bold flat base rate, the final add-nothing number, and then let travelers build from there. Window or aisle. Near the galley or far from it. A ninety-nine cent ticket with four hundred dollars in fees, he said, is not realistic either.
Christopher Elliott
Christopher Elliott

Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't. He's the author of numerous books on consumer advocacy and writes three nationally syndicated columns. He also publishes the Elliott Report, a news site for consumers, and Elliott Confidential, a critically acclaimed newsletter about customer service. If you have a consumer problem you can't solve, contact him directly through his advocacy website. You can also follow him on X, Facebook, and LinkedIn, or sign up for his daily newsletter.

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