How an airport sandwich could destroy your next vacation

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By Christopher Elliott

in this commentary

  • The chilled shrimp at the resort buffet looks fine, and you feel fine, until six hours later, when your vacation is suddenly happening entirely in the bathroom. Late summer is peak season for exactly this kind of culinary hazard.
  • The reason is the cold chain, the temperature-controlled path your food takes from farm to fork. When record heat collides with a travel system already melting down, delayed flights, understaffed hotels, tarmac waits, that chain can quietly break, and experts warn the bacteria that move in are ones you can’t see, smell, or taste.
  • This commentary lays out where the danger hides: the grazed buffet, the topped-up pan, the airport heat lamp, the too-warm mini-fridge.

It starts with a plate of shrimp at the resort buffet. It’s pink and chilled—or at least, it’s sitting on a bed of ice. You eat it and you feel fine.

But six hours later, you’re on your knees in the bathroom of your hotel, and your vacation is over.

Late summer is the peak season for culinary hazards, and if you’re not careful, you could be heading for a gastrointestinal disaster. This heightened risk is amplified by combining record-breaking heat with the operational meltdowns plaguing the travel industry, such as delayed flights, understaffed hotels, and power outages.

While travelers focus on visible issues like cancellations and lost bags, a more dangerous threat is invisibly brewing in galley carts and buffet lines. The breakdown of temperature controls is the mechanism turning otherwise ordinary vacation meals into medical emergencies.

Why you need to worry about the cold chain this summer

The travel industry wants you to believe its food safety is always safe, but it isn’t. It relies on a temperature-controlled supply chain that ensures your food stays safe from farm to fork.

But when the temperature spikes, the cold chain can fail.

“Cold chain breakdown during summer months increases the risk of foodborne illness mainly through inadequate refrigeration at restaurants and food service establishments,” says Robert Glatter, an emergency physician in private practice in New York City and an editor at large for Medscape Emergency Medicine.

Glatter warns that even high-quality restaurants and resorts sometimes lack proper refrigeration and food safety training. 

Here’s the science that should keep you up at night: When refrigerated foods are exposed to room temperature for even short periods, the clock starts ticking twice as fast.

“The time for pathogens such as Listeria monocytogenes and Yersinia enterocolitica to reach infectious levels may be up to 50 percent less compared to continuous refrigeration,” Glatter says.

That’s not a margin of error you want to mess with when you are 3,000 miles from your primary care physician.

The danger zone is real in hot weather

But it is not just about the food getting warm—it’s how long it stays warm.

Trisha Pasricha, a gastroenterologist and assistant professor of medicine at Harvard Medical School, defines the “danger zone” for bacterial growth as between 40 and 140 degrees Fahrenheit.

“Think about this—boiling water is 212 degrees, but a comfortable bath temperature is around 100,” she says. “If you could take a bath in it, bacteria can rapidly multiply.”

Pasricha warns that summer travel creates lots of opportunities for this to happen, from hot outdoor markets to food trucks without adequate refrigeration.

And if you think you can taste the danger, think again.

Mario Hupfeld, the CTO of NEMIS Technologies, holds a Ph.D. in microbiology. He notes that this growth happens quietly and invisibly.

“You won’t smell or taste it, but the risk is right there,” Hupfeld says.

The late summer buffet strategy: Just say no

Let’s talk about that buffet, the staple of the vacation experience. It’s a minefield.

Dean Harper, a private chef in London, has a front-row seat to the problem. He identifies a specific behavior that turns a mediocre meal into a medical emergency: grazing.

“People graze for hours at a buffet, effectively turning a short exposure into a long one as food sits in the danger zone,” Harper says.

Harper points out that guests often judge food by looks rather than temperature, trusting shallow ice baths, barely warm chafers, or heat lamps that don’t actually hold food at the required 135 degrees Fahrenheit.

But the real crime happens in the kitchen. It is called topping up.

Saifur Rahman, the head chef at Tower Tandoori in London, explains that in an effort to keep the buffet looking full, staff often make a critical error.

“Staff may top up fresh food onto older batches instead of swapping the whole pan, which keeps the core in the danger zone,” Rahman says.

This practice seeds fresh products with high bacterial loads, Harper adds.

So that scoop of “fresh” potato salad you just took might be sitting on top of a three-hour-old batch that is teeming with Staphylococcus aureus.

Don’t play the rice roulette

Is sticking to simple starches safe? Probably not.

Rahman warns that foods sitting in the danger zone let Bacillus cereus and Clostridium perfringens multiply in cooked rice, curries, stews, and gravies.

Sharon Nachman, chief of pediatric infectious diseases at Stony Brook Children’s Hospital, calls out rice and mayonnaise as high-risk items.

“Both are at high risk for food poisoning,” Nachman says. These bacteria produce toxins that lead to vomiting and diarrhea, often striking just a few hours after ingestion.

So, the fried rice at the airport lounge that has been under a heat lamp since 10 a.m.? Bad choice.

It’s worse when you’re traveling

This summer, the risk is compounded by the chaos of travel itself. When the airline system melts down, the food safety system melts down with it.

Rahman notes that airline catering caught in prolonged tarmac delays chips away at safe temperatures without obvious warning signs.

Allan Hou, a sales director who oversees temperature-sensitive goods through Asia and Australia, has data to back this up.

“A single hour at an airport or hub can put perishable foods into the danger zone,” Hou says.

He recounted an incident with a shipment of chilled seafood delayed by extreme heat at a coastal airport. “Although the shipping container remained sealed, the internal data loggers recorded temperatures exceeding 50°F within 2 hours,” he recalls.

“As soon as temperatures are above this level, bacterial growth increases exponentially,” Hou adds.

Now apply that logic to the turkey wrap on your flight that has been sitting on the tarmac for three hours while the mechanics fix the air conditioning. The cold chain has snapped.

The backpacker’s fallacy

It is easy to blame the hotels and the airlines for the breakdown in food safety—and often, it is their fault. But travelers play a role in this biological warfare, too. 

Hupfeld calls it the backpacker logic.

“You’ll see a lot of backpackers walking to and fro from convenience stores, thinking that the food was only out for 20 minutes and that it’s safe,” Hupfeld says.

“But even those 15 minutes out in the summer heat is more than enough for bacteria to get a head start,” he warns.

The mini-fridge mistake

Another area of concern is the mini-fridge.

Meridan Zerner, a dietitian at the Cooper Clinic in Dallas, warns that some hotel mini-fridges simply aren’t cold enough.

Hupfeld agrees. 

“The mini-fridges back at the hotels are just as much of a problem because they’re not going to sufficiently cool your food like the ones you have in your kitchen,” he says. “Especially if the fridge is packed full.”

Zerner advises avoiding storing perishables on the doors or top shelves of these units. If you are relying on a lukewarm hotel fridge to save your leftover sushi, you are gambling with your gut.

How to protect yourself against a broken cold chain

So, how do you avoid turning your stomach into a war zone? Here is what the experts suggest.

Audit the buffet. If you must eat at the buffet, take Harper’s advice: “I take small portions from a pan that’s just been swapped in, avoid anything sitting low in the well, and skip items without visible heat or solid ice underneath.” Avoid the last, tired pan right before closing.

Watch the clock, not the cooler. Don’t trust your hand to tell you if something is cold enough. Trust the clock. “Avoid consuming any food item that has been left outside for more than 2 hours in warm temperatures,” advises Hou. If the ambient temperature is over 90 degrees, that window drops to one hour.

Go sealed or go home. If you’re facing a delay, stop looking for a hot meal. “Seek sealed items like yogurt, milk or whole fruit rather than mixed, mayonnaise-based or creamy dishes,” says Harper. Fruits with a peel you can remove yourself, like bananas or mangoes, are better.

Medicate yourself. Pasricha suggests a proactive approach: “Studies have found that taking bismuth subsalicylate [Pepto-Bismol] before and during travel can reduce the risk of traveler’s diarrhea by 65 percent.”

Finally, check your insurance coverage. If you do get sick, it might cost you more than just time. Lauren McCormick of Squaremouth notes that travel medical insurance can cover the costs of urgent care for food-borne illnesses. If you are too sick to fly, trip interruption coverage can pay for your extended stay.

Is it safe to eat?

We want to believe that the travel industry has our back. We want to believe that the restaurant is following code, that the airline is checking the catering carts, that the hotel fridge works.

But during this summer of chaos, blind faith is a shortcut to the emergency room.

The heat is on. The systems are breaking down. And the only person who is going to make sure your food is safe is you.

Your voice matters

Summer heat and travel chaos are a rough combination for food safety. We would love to hear how you handle the risk on the road.

  • Do you change how you eat when you travel in summer, skipping buffets or raw items, or do you mostly eat whatever looks good and hope for the best?
  • Have you ever gotten sick from food on a trip? Where did it happen, a buffet, a flight, a street stall, a hotel mini-fridge?
  • How much responsibility should hotels, airlines, and restaurants bear for keeping the cold chain intact, versus how much falls on the traveler?
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Do you change the way you eat when you travel during the summer to avoid getting sick?

Travel food safety: what to know before you eat

Summer travel raises the odds of a foodborne illness. Here is what travelers ask most. This is general information, not medical advice, so talk to a professional about your own health.

What is the “cold chain,” and why does it fail in summer?

The cold chain is the temperature-controlled path food takes from producer to plate, keeping it out of the range where bacteria thrive. In summer, record heat plus travel disruptions like delayed flights and understaffed kitchens can break that chain. Experts say once refrigerated food warms up, harmful bacteria can reach dangerous levels much faster than they would under steady refrigeration.

What is the “danger zone” for food temperature?

Specialists quoted in the article describe the danger zone as roughly 40 to 140 degrees Fahrenheit, the range where bacteria multiply quickly. One gastroenterologist offers a memorable test: if the food is at a temperature you could comfortably take a bath in, bacteria can grow rapidly in it too. Warm, not hot, and cool, not cold, are the risky middle.

Can I tell by smell or taste if food is unsafe?

Usually not. A microbiologist quoted in the piece stresses that dangerous bacterial growth is often invisible, with no off smell or taste to warn you. That is why experts advise going by time and temperature rather than by how the food looks or smells.

Why are buffets a particular risk?

Two reasons. Guests graze for hours, which turns a short exposure into a long one as food sits in the danger zone, and kitchens sometimes “top up” fresh food onto older batches to keep pans looking full, which can seed the new food with bacteria from the old. Shallow ice baths and barely warm chafers that do not truly hold temperature make it worse.

Which foods are the highest risk?

Experts flag cooked rice, curries, stews, and gravies left sitting out, along with mayonnaise-based dishes, as common culprits, since certain bacteria produce toxins that can trigger vomiting and diarrhea within hours. The airport fried rice that has been under a heat lamp for hours is a classic example of what to avoid.

Are hotel mini-fridges safe for leftovers?

Often not as safe as you would think. Dietitians and microbiologists quoted in the article note that many hotel mini-fridges do not cool as effectively as a home refrigerator, especially when packed full. If you must use one, keep perishables off the door and top shelf, and do not count on a lukewarm unit to protect items like leftover sushi.

How can I lower my risk on the road?

Favor freshly swapped-in buffet pans and skip anything sitting low or out too long, go by the clock rather than by touch, and choose sealed items during delays. Ask your own doctor or pharmacist about any preventive medication before you rely on it, and check whether your travel insurance covers urgent care or an extended stay if you do get sick. For more travel coverage, see Elliott Advocacy.

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Christopher Elliott

Christopher Elliott is the founder of Elliott Advocacy, a 501(c)(3) nonprofit organization that empowers consumers to solve their problems and helps those who can't. He's the author of numerous books on consumer advocacy and writes three nationally syndicated columns. He also publishes the Elliott Report, a news site for consumers, and Elliott Confidential, a critically acclaimed newsletter about customer service. If you have a consumer problem you can't solve, contact him directly through his advocacy website. You can also follow him on X, Facebook, and LinkedIn, or sign up for his daily newsletter.

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