Sedgwick is a global claims management company that serves insurance, legal, and business claims, including risk management and benefits administration. Many car rental companies work with Sedgwick for insurance claims.
Sedgwick Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List.
What you need to know about Sedgwick
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Sedgwick
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Sedgwick mailing address
8151 Cypress Woods Drive
Memphis, TN 38120
Sedgwick executive customer service contacts
Primary Contact
James Ryan
COO
8151 Cypress Woods Drive
Memphis, TN 38120
james.ryan@sedgwick.com
Secondary Contact
Denise Lowe
Senior Customer Service Representative
8151 Cypress Woods Drive
Memphis, TN 38120
denise.lowe@sedgwick.com
Chief Executive
Michael Arbour
8151 Cypress Woods Drive
Memphis, TN 38120
michael.arbour@sedgwick.com
How do I contact Sedgwick customer service?
Call Sedgwick at (866) 495-7844.
What is the process for filing a claim with Sedgwick?
Report your issue or injury to your employer or the responsible party. They will then submit the necessary documentation to Sedgwick. You can also file certain claims directly through Sedgwick’s online portal, depending on your employer’s setup.
How can I check the status of my claim?
Log into Sedgwick’s online claims portal or use the mobile app. You can also call customer service at (866) 495-7844.
How to get professional help with your Sedgwick problem
If you need help with Sedgwick, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.