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REFUND

Ashley and Eliza Murphy didn't make their flight to Paris. People miss planes all the time, but it was their honeymoon.

Held up on my honeymoon – do I deserve a refund?

January 27, 2024August 11, 2014 by Christopher Elliott

… Read more

Categories Should I Take The Case?
Tragedy struck just as Ira Birnbaum and his wife prepared to set sail along Alaska’s scenic Inside Passage on Norwegian Cruise Line.

Cruise lines take a hard line on refunds

January 27, 2024August 10, 2014 by Christopher Elliott

… Read more

Categories The Navigator
When Barbara Kaplan checks out of her hotel after suffering an apparent allergic reaction, a manager at Expedia promises her a refund.

Hey, what happened to my hotel refund?

January 27, 2024August 1, 2014 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Something tells me Fatima from the front desk of the Hôtel du Triangle d'Or wants me to mind my own business, and I will.

What to do about that nonrefundable refundable hotel rate in Paris

January 27, 2024July 29, 2014 by Christopher Elliott

… Read more

Categories Is This Enough Compensation?
John Hassett cancels his Airbnb rental half a year before he’s scheduled to check in. Why can’t he get a refund?

Why can’t I get a refund for my Airbnb rental?

January 27, 2024July 25, 2014 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
When Peter Hodges’ flight to Norway is canceled, United promises him a prompt refund. Three months later, the airline still has his $2,086.

Caught in a loop with Expedia

January 27, 2024July 4, 2014 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
When Sam Baker's case crossed my desk, I instinctively jumped to the same conclusion many of you will. He should have bought travel insurance.

I have a brain tumor – can I get a refund on my non-refundable ticket?

January 27, 2024June 30, 2014 by Christopher Elliott

… Read more

Categories Should I Take The Case?
Her Delta Airlines ticket is nonrefundable and the airline wants to charge a change fee and fare differential to use the ticket next year.

I can’t walk, so how can I fly?

January 27, 2024June 27, 2014 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Geoff Shaughnessy’s has an airline math problem. After his flight is canceled, his airline only refunds a fraction of his fare.

Airline math problem: Why won’t American refund my flight?

January 27, 2024June 6, 2014 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
Bob’s friend dies, he expects the airfare refund to be fast and problem-free. The money is lost between his airline and online travel agency.

His friend is gone and so is his airfare refund

January 26, 2024May 16, 2014 by Christopher Elliott

… Read more

Categories The Travel Troubleshooter
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