A refund in process, but should we get involved?
Robert Lynch reserved a HomeAway vacation rental that never materialized, and now he wants his money back.
REFUND
I need help un-joining a travel club
The letters between Michael Lefelstein and Island Trader Vacations are increasingly desperate. Turns out he joined a travel club.
When Allegiant’s final word isn’t so final
Allegiant Air is one of the more fee-happy airlines flying in America. So when Dagny McDonald contacted me about a canceled flight
Is Vacasa’s cancellation policy fair?
All Shira Newman wanted to do was cancel her vacation rental in Seaside, Ore. She figured that she’d booked the rental at the last minute.
Why won’t US Airways refund my change fees?
US Airways promised Kirkland Clarkson that it would refund her fees, but it hasn’t. Did the airline misspeak? Or did Clarkson misunderstand?
Hey, these aren’t the seats I reserved!
Mercedes Revilla reserves two seats on a British Airways flights, but she gets assigned different ones. Is she entitled to a refund?
We want a refund for our canceled Hawaii flight
Ann and Francis Mason’s bucket-list trip to Hawaii is cut short when Francis’ father unexpectedly passes away.
How refundable are airline fees? Not so much
The North American airline industry collected an estimated $8.2 billion should they give more refund airline fees than they are?
Dad’s sick – why won’t Allianz cover Mom’s claim?
Chris James’ mother cancels her vacation after his father falls ill. Why won’t Allianz cover her insurance claim?