An Expedia mistake has Victor Wilson’s vacation plans in peril. The company promises to refund his money. So where is it? “An Expedia mistake canceled the wrong ticket. Now what can he do?”
After Jennifer Poff pays Groupon $125 for a laptop computer, it doesn’t deliver. But the company insists the laptop was shipped and won’t respond to her requests to send the laptop or refund the money. Can we help her? “Hey Groupon, what happened to my laptop computer?”
Michelle Wu’s final AT&T bill includes an extra month of service. She pays it, hoping to get refunded. But the money never comes. Now what? “Her final AT&T bill is much too high. Where’s her refund?”
Sam’s Club withdraws $833.63 from Louise Bartholomew’s bank account even though she’s canceled an order for a mahogany wood chair. What’s taking them so long to refund the money?
“I canceled my order from Sam’s Club but they took my money anyway”
Daniel Sellers decided to surprise his wife with a Princess cruise to the Caribbean. After he confirmed that his spouse could cruise with just a passport card, he booked their tropical vacation. As it turned out, he was the one in for the (unpleasant) surprise. “Can you cruise with just a passport card? Yes, but…”