American Airlines refund policy: How to get your money back after a flight schedule change
American Airlines changes Erica Remer’s flight without telling her. Now she’s trying to get a refund for the original ticket. Why won’t the airline help her?
American Airlines changes Erica Remer’s flight without telling her. Now she’s trying to get a refund for the original ticket. Why won’t the airline help her?
When Denise Elwell booked a Celebrity cruise, the last person she expected to have a dispute with was her travel advisor.
There’s a $1,365 charge on Hank Hu’s PayPal account. Someone ordered a watch from Tag Heuer and shipped it to another state. Why won’t PayPal help him?
Glenn Roberts gets a surprise bill for $1,357 two months after he returns his car to National. What is it for — and why can’t he get the car rental company to refund it?
The electric pressure washer Halley Thompson orders from Amazon doesn’t work. Why won’t Amazon let her return it for a refund?
When Tom Hayes tries to combine his Duolingo accounts, he hits a snag. Why won’t the company help him?
When Jose Portela tries to cancel one of his airline tickets on ITA, the carrier cancels the wrong one. Now he has to pay more for a new ticket. Shouldn’t the airline cover his loss?
When Lori Ashbaugh sends her rug back to Nordstrom, the company decides to keep the carpet and her money. How can she fix this Nortstrom return problem?
Tom Mason gets locked out of his vacation rental in Italy. Why is Booking.com ignoring his requests for help?
Marian Houk’s problem with Swiss International Air Lines is a cautionary tale about rescheduling your flight, corporate stubbornness and failure — my failure.