James Ould’s airline schedule should mean that he’ll save a bundle on the carrier-imposed fees on his ticket. So why won’t American Airlines or British Airways see things his way?
Read more “I’d like my carrier-imposed fees back, please”
Nancy Caruso’s AAA travel agent quotes her a $386 rate for a rental car. So why does Hertz charge her an extra $72? And why won’t AAA refund the extra money she had to pay? Read more “Hertz charged me an extra $72. Can I get a refund?”
When Callie Hogan somehow misses her scheduled Megabus to Minneapolis, her mother goes on a crusade to get her a refund. But are mom’s efforts helping or hindering this case? And how did she miss the Megabus in the first place? Read more “How did this traveler miss the Megabus?”
While planning a trip to Disney World, Kathie O’Neill sees a great offer on Travelocity for Park Hopper Disney tickets. She buys them, but immediately changes her mind and wants a refund. Can she get one? Read more “I couldn’t print my Disney tickets. Can you get my $3,300 back?”
If a picture is worth a thousand words, then Maria Telegdy’s photos from her recent stay at a Relax Inn, which she says is used as Section 8 housing, would make for a disturbing novel. Since we don’t have space for a novel here, we’ll just have to summarize her case and share the images with you. Read more “My hotel is being used as Section 8 temporary housing. I demand a refund!”