Jockey is a global brand that sells underwear, sleepwear, and activewear.
Jockey Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Jockey
We have not received any recent complaints about Jockey.
How to resolve a problem with Jockey
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Jockey mailing address
2300 60th Street
Kenosha, WI 53140
Jockey executive customer service contacts
Primary Contact
Tim McCue
Vice President Direct To Consumer
2300 60th Street
Kenosha, WI 53140
tim.mccue@jockey.com
Secondary Contact
Chris Smith
Executive Vice President International, DTC Chief Customer Officer
2300 60th Street
Kenosha, WI 53140
chris.smith@jockey.com
Chief Executive
Debra S. Waller
2300 60th Street
Kenosha, WI 53140
debra.waller@jockey.com
Do Jockey have live chat?
Yes, its in the bottom-right corner of its website.
What is the contact number for Jockey?
Call Jockey at (800) 562-5391.
What is the email for Jockey?
Reach out to Jockey customer service via email at assistance@jockey.com or use its contact form.
What are the customer service hours for Jockey?
Jockey’s support team is available:
Monday – Friday: 7:00 AM – 8:00 PM Central time
Saturday – Sunday: 9:00 AM – 5:30 PM Central time
How to get professional help with your Jockey problem
If you need help with Jockey, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.