The LINE Hotels Customer Service Contacts

The LINE Hotels is a boutique hotel chain with locations in major U.S. cities, offering accommodations, dining, and event spaces.

How to reach a person at The LINE Hotels

The LINE Hotels Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about contacting The LINE Hotels

To contact The LINE Hotels, here’s what you need to know:

  1. Phone: Each LINE Hotel has its own contact number. You can find the specific phone number for your location by visiting the hotel’s website or using a search engine.
  2. Email: For general inquiries, reservations, or customer support, you can email the specific hotel directly through the contact information provided on the website.
  3. Website contact form: The LINE Hotels website includes a contact form where you can submit inquiries or requests, which will be directed to the appropriate team.
  4. Social media: The LINE Hotels is active on social media platforms.
  5. Mailing address: Each LINE Hotel location may have its own mailing address. You can find the address for a specific hotel on its website under the “contact” or “about” sections.
  6. Customer service: For general inquiries, you can often reach customer service through the official website or by calling the hotel directly.

These contact methods provide ways to get in touch for bookings, customer service, or general inquiries about The LINE Hotels.

The LINE Hotels response times

The response time for contacting The LINE Hotels can vary based on the method you use:

  1. Phone: If you call directly, you can typically expect a response within a few minutes, depending on the availability of staff and call volume at the specific location.
  2. Email: For email inquiries, response times are usually within 1-3 business days. However, it may take longer during peak times or busy seasons.
  3. Website contact form: Inquiries submitted through the website’s contact form are generally responded to within 1-3 business days, though this can depend on the complexity of the request.
  4. Social media: The LINE Hotels typically responds to social media messages within a few hours to a day, depending on the platform and volume of messages.

If you’re looking for a quicker response, phone or social media may be the fastest ways to get in touch.

What you need to know about The LINE Hotels

The company responds to most customer complaints in a satisfactory manner. The LINE Hotels is a boutique hotel chain with locations in cities like Los Angeles, Washington D.C., and Austin. The hotel group offers amenities such as restaurants, bars, and event spaces.

How to resolve a problem with The LINE Hotels

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

The LINE Hotels mailing address

3515 Wilshire Blvd
Los Angeles, CA 90010

The LINE Hotels loyalty program(s)

The LINE Hotels does not have a traditional loyalty program like many hotel chains.

The LINE Hotels policies

Terms and conditions

Privacy policy

Policies and procedures

Here are some key self-service links for The LINE Hotels:

  1. Official website: The LINE Hotels – For booking rooms, checking availability, and exploring amenities.
  2. Contact us: Contact The LINE Hotels – For general inquiries, guest services, or to get in touch with specific locations.
  3. FAQ: Frequently Asked Questions – For common queries about bookings, policies, and amenities.
  4. Social media: The LINE Hotels on Instagram & The LINE Hotels on Twitter – For social media updates and engagement.

The LINE Hotels social media channels

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The LINE Hotels executive customer service contacts

Primary Contact
Celeste Brackley
Managing Director
3515 Wilshire Blvd
Los Angeles, CA 90010
cbrackley@thelinehotel.com

LinkedIn

Secondary Contact
Megan Foster
Managing Director
3515 Wilshire Blvd
Los Angeles, CA 90010
megan.foster@thelineshotel.com

LinkedIn

Frequently asked questions about The LINE Hotels

Who owns The LINE Hotels?

The LINE Hotels are owned by the Sydell Group, a hospitality company also known for owning other hotel brands such as NoMad and Freehand. The Sydell Group focuses on creating modern, design-driven hotels in major cities.

Does The LINE Hotels have a community forum?

No, The LINE Hotels does not have a dedicated community forum. However, they engage with customers through social media platforms where guests can share experiences and ask questions. For direct inquiries or support, guests are encouraged to contact the hotels through the website or customer service channels.

How can I contact The LINE Hotels customer service?

You can contact The LINE Hotels at (213) 381-7411 or email at reservations.la@thelinehotel.com.

Does The LINE Hotels have an online contact form?

Yes, you can find The LINE Hotels’ online contact form here.

How to get professional help with your The LINE Hotels problem

If you need help with The LINE Hotels, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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