Should airline extend elite benefits for soldier in war zone?
Airlines offer waivers of their often incomprehensible rules. Robert wants this to be one of the times, and he’d like me to help him.
Christopher Elliott
Four years later, did Google kill flight search?
Four years later. When David Sun needs a cheap ticket, he Googles it. When James Pillow wants to fly somewhere, he doesn’t.
The rise of the insincere travel offer – and what to do about it
Continental Airlines made her a promise: The frequent flier miles she’d earned from her business travel wouldn’t expire.
If I’m too contagious to fly can I get a refund for my flight?
Alex Cerniglia is too sick to fly and even if he boarded the plane, he could infect other passengers. So why is Lufthansa keeping his money?
Should Honda replace the illegal tint on my used car?
The tint on Benjamin Schwartz’s Honda is not quite up to standards, and he wants his dealership to fix it. But should it?
Who’s really responsible for your flight delay?
Even though Kurt doesn’t work for the TSA, that doesn’t stop him from lending a hand when he’s stuck in a long line.